Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6038 reviews
(6,038 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do connect by myself, very easy to do and download.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gotta have this if you are going to buy tech at BB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta have this if you are going to buy tech at Best Buy! Otherwise the customer service is not what it could be...
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great replacement plan!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having this! You never know when your product will break. I love that it covers anything and everything and any service that needs to be done to it!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection there is for electronics! I love having that piece of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helped choose my watch !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the watch ! They were so helpful to pick out too !
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tech support, I’ve used them for years and never really had any issues at all. They are always helpful.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 2 out of 5 stars
Not good for non-apple mobile phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not great for phones unless its iPhone or Samsung. For any other device like Google Pixel, they don't do part swaps, they want $199 service fee to replace it. Phone itself, by the end of the 2 years is already that price for the refurbished (which is what they send you). Really no point.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Must Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy's accidental protection plan is a must for any electronics. Accidents happen and the protection plan helps take the stress out of damaging your device.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
n/a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it but have in the past on other things works they get it done fast
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Edgar. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.
Rated 5 out of 5 stars
2-Year Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 2-Year Accidental Geek Squad Protection came in handy because I needed it sooner than I thought I would need it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coverage on my device! Will always recommend!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Additional protection is so nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to have protection for my smart watch in case I bumped into stuff. Great value.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
good morning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like if you don't have got a bad extended warranty if you don't you're probably gonna regret it's If you've ever bought electronics you know what I'm talking
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's definitely worth every penny. You can't go without! Great price too!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great to know that when I will possibly need this service it is already paid for for a replacement watch.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
love geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my band broke on my fitbit,i wasn't sure it was covered under the warranty ,but they replaced everything and prorated my new warranty. awesome company
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Silverbug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend getting this option... even if it is your fault, Best Buy will replace it free of charge!!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Awesome tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this activity tracker as a Christmas gift. It is really attractive and truly keeps me on track. I love when it alerts me to get moving. A great gift.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of mind knowing this gift is covered for 2yr
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service, Good Team, I like the fact that i can go the physical stores
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend