Customer Ratings & Reviews

This is great, they always repair or replace. Have it on all my devices.

Recommend the Geek Squad plan. This is a practical watch however if you fall when running and land on the road or side walk damage could occur. The watch is all plastic with a rubber band. Not the most durable but very practical.

Great to have. Feel confident and safe to know that they got me covered.

Geek squad at its best. If you have an issue, just bring your item in for service.

good job on giving the nice product that is usable.

This protection plan is a great protection plan for my fitness tracker and it is the best plan for it.

I purchase geek squad on everything I get because the geek squad is helpful and prompt.

Never have been happy. Strongly recommend product. Will recommend to family and friends

Haven't use them for the watch yet. But in the past I have purchased geek squad for my washer and dryer. It's impossible to get to them. When you call best buy it takes you through a phone tree and no one comes after waiting for an hour. Best bet is to chat online. They sent an outside company to check on an electric smell that was coming out of my washer. The guy said they can't do anything about it and best buy will never replace the product as promised when you purchase their big appliances. Waste of money!

They are always great!! They help no matter what and if they can't then they replace it.

Love the piece of mind having this to protect our products.

Love the hassle Return/Exchange Warranty. No waiting or have to be sent out. Replace right there at the checkout.

Used this many times on different items. there is no question asked just bring in your defective item and get a new one.

I bought the replacement plan for my Fitbit. Thankful! Band broke and Best Buy replaced Fitbit no questions asked.

Had mine for over a year and returned it with no hassles. I got a replacement shipped directly in just a few days.

Has been good to have for my watch and if anything happens I have that.

Thank god for the protection, if anything happened to the watch & I couldn’t replace it. I would be lost.

For any electronic device the juice is worth the squeeze to buy this warranty. Odds are you will use it more than once.

Great insurance to have i was able to get another free brand new watch after my first one started giving out.

Had some serious issues with my laptop and and they had it up and running in no time.