Customer Ratings & Reviews

When previous fitbit HR was loosing parts and no longer held decent charge out of warranty only option with fitbit was to purchase new item. Decided with new fitbit via Best Buy for Fitbit Charge 2 and opted for 2 year warranty in case any problem may simply bring in to return. In this case decided extra warranty was worth easy of return rather than dealing with manufacturer again.

Bought it since i have about 3 brands of smart watches and non red of them have lasted a year.

Great Plan. I purchased the Geek Squad Protection for my Smartwatch. The watch stopped cycling through the functions. Because I had the protect plan, it was easy to get a replacement watch. A great buy for your product protection.

Thank you Geek Squad for the accident protection always nice to have and of course always great to use just love the great way you give me so much help when I have questions too.

I purchased this plan to cover an Asus Zenwatch 2 and I am convinced to purchase additional coverage on ANY purchase from Best Buy at this point. The watch stopped working just over 1 year from when I bought it. Rather than losing the money, I was able to get my money back and put toward something else - being as though they no longer sold the iteration of the smartwatch I'd initially purchased.

My mouse would not hold a charge after a year and half and bringing it back with this coverage made the process so effortless and I left with a new mouse and nothing out of pocket!

Best Buys' PSP/ Geek Squad Protection is always a must. I have never had an issue that this protection doesn't cover and I rarely ever have to use it. The comfort of knowing it's there when I need it well worth the price and I would recommend purchasing the added protection for anything of significant value.

I always get Geek Squad protection. This protection gives you peace of mind to know your product will covered and or may be replaced if it cannot be fixed by them. Also, great protection if financing on Best Buy Credit Card, while not having to pay intrest. If you are trying to pay off a large purchase intrest free, it could set you back then you may have to pay the intrest occured.

Great protection for the gift I gave my best friend! I feel protected knowing she will be able to get her watch fixed if anything happens!

The geek squad insurance is the best thing ever!!! I will not buy any type of electronic without getting this protection plan. I've had issues with Fitbit and was able to get a new one right on the spot. When my product was no longer available, they upgraded me for free and was still able to carry over the protection to the new device. I recommend everyone get this protection when purchasing electronics.

This Geek Squad plan has been worth every penny. I have able to use my product trouble free and with confidence that if I had any problems Geek Squad would handle it. Highly recommend these accident plans. I have used them with no problems. Just bring product to Best Buy and they take care of the rest.

Pretty good watch. I got to be honest though, not too much of a fan of the simple interface. I like to have colors and all that which I know depletes battery faster but I wish it didn't feel like it was made in 2005. Otherwise this watch is pretty good, not sure if the heart rate sensor is completely accurate as it won't go past 131 BPM.

service agent was friendly when assessing the accidental damage to my device. Best Buy/Geek Squad shipped my replacement device quickly. the plan is definitely worth the money for what I bought, an expensive phone and didn't want to pay $15 per month to my carrier for protection. reasonable deductible ($200 for a Note 10+ replacement)

Worth the price. Had issues in the past on devices and their warranty was able to help me out when I needed my watch fixed!

I never had to use but the loved all it offered and how easy it was to use

Can't complain, service is always great. I'm glad Geek Squad is there for the just in case.

I never make a purchase without a protection plan these days. They help to ensure that when my product begins to act strange, has manufacturer issues, or just stops working that I am covered and can easily have it either fixed or replaced.

My wife live it. Great watch and a lot of new features.

I feel protected. I have never had to use them but I feel safe that if I have to use them I can count on them.

So far so good I have not used this. But, I had this for my former Samsung Gear Fit 2 and when the band had issues I took it in and I got all my money back because Samsung discontinued the watch. No questions asked or anything, I didn't even know they stopped making the Gear fit 2 when I took it in....