Customer Ratings & Reviews

Please considered buying this coverage-it is totally worth it. I bought this additional coverage when I purchased my wife a FiBit Alta. After about 1 year of use the strap broke and I brought the Fibit back to BestBuy. I was able to take advantage of this coverage and upgrade to a FitBit Alta HR by just paying the difference.

At any point in time within the 2 years if your product fails they give you a brand new one. I've had friends tell me their headphones broke and it was still covered under the warranty even though they didn't make those headphones anymore, best buy gave them the same brand of the same value they paid for, brand new. It's worth it!

The pro 5 is a sleek yet durable smart watch to date. Has so many customizable features to set you apart from many others with same watch...

We never leave our puchases without protection. This and registration of warranties pay off.

I had a issue with my Samsung watch but the geek squad handled it. I'm thankful I had it.

The Geek Squad protection is well worth having on any product you purchased. I used it a couple times and received a replacement right away and hassle free. Customer service was more than pleased to give me an exchange when I needed it.

I get this coverage for products that are more costly and that have a tendency to break. It has helped to reduce costs for replacement or totally replaced the product. The sales person may be able to tell you whether it is worthwhile for a particular product.

Good buy , recommend, been with it for 2 years can complain

Im hoping this helps protect my boyfriends watch, he works in a factory, so hoping the scratch resistant works!

Great price for the services and must have for any electronic!

The Geek Squad has the best customer service. I am so happy with the service.

I know most websites advise against getting these types of protection plans, but they have saved me a ton of money on a computer and 82" screen TV. I just now purchase the plans and don't even think twice about it. At least for me, it has been worth the money!

Its great !highly recommend!!!! Great service as well

Easy to use. I wish I wouldn’t have had to use it, but unfortunately my wife’s watch would no longer turn on or charge. Customer service was friendly, polite, and professional.

Having the geek squad for any of your insurance for anything you buy at best buy they will fix it and they will do it right and they make sure you leave satisfied and you leave with all your equipment fixed and all your questions answered

We have always had good success whenever we have had to use the protection. Simple and have always been satisfied.

This is such a great watch! Battery life is unprecedented and the flashlight built into the watch is a life saver!

There protection plan is the best I have ever encountered! Settling claims is hastle free! And if you don't have the best experience with your device, you have the option to select a different device more to your likings. I will never buy an electronic from any place else. And the all will have the Geek Squad protection plan!

I wouldn't buy a smart watch without Best Buy's 2 year replacement coverage. Too many horror stories about manufacturers finding the failure to be non-warranty. I've had bad luck with my smart watches, but covered by my plan.

Nice to have the insurance always good to have the back up never know what can go wrong with my item thanks for the Geek SQuad!