Customer Ratings & Reviews

Buy my smartwatch and added extended warranty for a fraction of what it would cost to fix it or replace it. Definitely, this is why I'm a loyal best buy customer, because of their warranty and world class customer service

They will replace or fix your electronics that have had a hardware or software failure. Technology isn’t perfect so it’s a smart idea to insure your investment is protected so you have peace of mind.

The new way that Best Buy handles returns if you purchase the warranty is pretty good. When I had problems with my son's fitbit not holding a charge, they exchanged it with no hassle, no questions, just the replacement product.

I had to replace my Fitbit around 3 times and they gave me a new one every time. Also if it is broken and you are wanting to upgrade they will give you what you paid for it and put it towards something else.

This has been very helpful. Especially when man makes it, it will break.

The 2-year Accidental Geek Squad Product Replacement simply gives me peace of mind should something happen I can get it replaced. Definitely something worth considering that could save you a lot of money down the road.

A must have to protect your electronic investments!

The Best Buy warranty is a definite for any product. I have used it once before to repair a microwave. The parts were shipped to the house prior to the Geek Squad arriving, so the microwave was repaired in one visit.

do buy it, I highly recommend it. my watch broke down a little over a year after purchase and it was covered and so I got a brand new watch :)

A must for my smartwatch due to work and exercise routines. The Geek Squad always delivers

This was a replacement item. Representative made the process easy.

Hard to write a review for something i hope to never use, but it seems like a good idea to have just in case.

Nothing like having peace of mind. Well worth the cost of not having to be extremely careful with my delicate devices. Im a firm believer in warranties.

I havent had to use this service yet but I am not afraid to fully use my watch knowing i have this extra backup protection plan

Get the warranty. Watches are too expensive to jot get it!

I always get the protection plans , I’m glad I did because my husband watch just went out for no reason. We are able to take it to geek squad with no worries

I always get Best Buy's Geek Squad Warranty when buying electronics! They have the BEST no hassle warranty, return policy! I highly recommend also purchasing it!

I always get Best Buy's Geek Squad Warranty when buying electronics! They have the BEST no hassle warranty, return policy! I highly recommend also purchasing it!

I always get Best Buy's Geek Squad Warranty when buying electronics! They have the BEST no hassle warranty, return policy! I highly recommend also purchasing it!

My wife's Fitbit stopped charging after three months. She took it in and they handed her a new Fitbit. Also the new Fitbit has a 2 year geek squad on it also. From the day of the exchange. Would buy this again.