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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6048 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 6,048 reviews
  • Rated 5 out of 5 stars

    Accepted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, were able to ensure that i had everything i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better get this warranty with smartwatches. The glass is fragile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for products that we enjoy. Without any hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extended warranty is awesome. All you need to do it make up the difference in the cost from your old Fitbit to the new Fitbit. Replacements are made quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More then I asked for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does everything I wanted it to do and more. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not be without the geek squads they have helped me out of a lot of problems with out them I would be lost what it cost is will worth it we travel a lot and I can always find a best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth every sent geek squad is fantastic. Covers damages that aren't covered by the 1 year warranty.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alfher. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response. Change the product at the moment with no excuses. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing to help when something is wrong. Wouldn't go anywhere else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad protection along with almost all the items I purchased from Best Buy. It's the best way to keep our product protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protects you damaged product. Never had an issue using the warranty. Would highly recommend getting the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful but not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have use for it but was a nice add to gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Product Replacement is well worth the price as no question asked on replacement and you also get your warranty money back if you have to return the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help me with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was super nice and helpful. Thank you for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broke my watch in a crash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great team. I love to see this. What a wonderful group of people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fossil gen6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a very nice smartwatch, over all its the best one i ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must purchase! I use my FitBit every single day, a lot of wear and tear. A little piece of the rubber part started to left. I walked right into a BB and walked out with a brand new FitBit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure that if something happens its covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love how this service work. There is not any question or denied when I go to the store to honor this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the protection plan, because it is very convenient. If you have any issues all you need to do is bring it right into the store and the geek squad will take care of you.

    I would recommend this to a friend