Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5959 reviews
(5,959 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had to use the plan several times with an old smartwatch. Super simple return and was able to get a new one same day. I purchase these with everything now!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought a fitbit for my wife after I accidentally step on her old one. After having it for awhile the band broke. Thank goodness I bought this service plan.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Nice to have IF not tech savy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a peace of mind and arent tech savy, then this is perfect for you to have.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A Must Have w/ Electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have with aby electronics. I have found it super helpful and beneficial!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch. Fits all my needs. Geek squad support was amazing when I had a software glitch.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the geek protection plans. Best Buy really has a good warranty program. I recommend everyone
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
n/a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it but have in the past on other things works they get it done fast
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Edgar. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.
Rated 5 out of 5 stars
Glad to have a bit of insurance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insurance is a good thing. I have been unfortunate no to need it but I am glad I have it.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent Bargain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the need to use my geek squad protection in the past and it could not have been simpler. i highly recommend this product to anyone purchasing most anything.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
2nd Times a Charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two of us bought the band and both worked great for the first month. One band malfunctioned, stopped syncing, and screen became static. BUT thanks to BB's return policy and Geek Squad, I was able to replace the malfunctioning band with a new one. The new one is working great. Now we have 2 happy MS Band users in our home.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never buy this insurance but I did on this product and when my dog got skunked and the band held on to the smell they replaced the unit immediately.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi, you're getting 25 points for this review! See Disclaimer Not you? Sign in to a different account to earn points.
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get this on my electronica devices and have used and never had a problem with him honoring the guarantee.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth the purchase price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the 2-Year Accidental Geek Squad Product Replacement and glad I did. It can be replaced for any reason, my band was torn and received a new Fitbit.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek dad protection is a valuable purchase. We have it on all of our major purchases.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Saved me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Husband always makes fun of me when I buy a protection plan. I've used them more than once. No problem getting a new watch when mine broke when I fell.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Nice to have
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bice to have my product covered incase of accidents
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The help from customer service was great they def helped me out and solve my issues every time i calldd
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can't Live Without
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get Geek Squad on practically everything. The convenience of getting to work with best buy over the manufacturer is huge! And I always know my investment is protected.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
All good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All good because if the watch is damaged they will repair it or change it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend