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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5959 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 5,959 reviews
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original fit bit went out, took it back to B/B and they replaced it, I in turned paid for the 2 year replacement warranty on the replaced watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my band broke on my fitbit,i wasn't sure it was covered under the warranty ,but they replaced everything and prorated my new warranty. awesome company

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Essential

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is the best protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that whenever i have an issue my device is fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows for some piece of mind and confidence you can wear the product in all instances and not worry about breaking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your Watch for Keeps!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrades to the watch are awesome. More control, more data and more fun! Glad I upgraded!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definately a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have my samsung smart watch replaced and the replacement plan replaced it with no hassles or problems. Definate must have for any tech item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    affordable protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it just in case since I had previously purchased a smartwatch from another retailer & they weren't able to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection. Get it everytime you spend a couple hundred

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new year warranty is quite excellent and helpful. This is one of the reasons that I shop at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silverbug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this option... even if it is your fault, Best Buy will replace it free of charge!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovemy watch keeps going and going lol worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Srrvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be great in the future. Hopeful we wont need the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provides great customer service and peace of mind! An excellent investment in your purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel great about this added protection. Peace of mind. Great addition to my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved me many times and its worth every pennie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy's accidental protection plan is a must for any electronics. Accidents happen and the protection plan helps take the stress out of damaging your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nasir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for all you electronics save time an come home wen your availability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't get these warranties but decided to try this due to known issues with the item it coverd. The item failed and since it is no longer available Bestbuy allowed me to apply the price toward a similar item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this additional protection for my fitbit activity tracker, it gives you hassle free coverage of your product

    I would recommend this to a friend