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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 5,961 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered all my questions. Great sales and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his watch. The sound in the calls is great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad warranty. It helped me purchase my new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. Always a good idea to have a warranty when buying electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Feel confident and safe to know that they got me covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price for peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for extended warranty on watch and haven't had to use and hopefully won't have to. Not much of a fan of some warranties but felt I would need on watch just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan because if anything happens to my electronics that has the protection plan it gets replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should definitely spend a little extra. You never know what accidents can happen and you can always have your product fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s give you peace of mind with everything and this is just the icing on the cake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been good to have for my watch and if anything happens I have that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got me a new watch same day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, they always repair or replace. Have it on all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for anything electronic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad i got this with my smart watch. they were not able to fix it. so they replaced it completely. glad i got the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have protection on my purchases in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very beneficial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO glad I bought the protection plan because accidents follow me around and the protection plan is something for people like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to be able to buy protection services like this, its one of the reasons I love purchasing from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful warranty that Best Buy provides. I have never had any problems with returning any product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    covered and insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im covered. I love my purchases. Thanks for amazing customer service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money. They didn't fix my washer or it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use them for the watch yet. But in the past I have purchased geek squad for my washer and dryer. It's impossible to get to them. When you call best buy it takes you through a phone tree and no one comes after waiting for an hour. Best bet is to chat online. They sent an outside company to check on an electric smell that was coming out of my washer. The guy said they can't do anything about it and best buy will never replace the product as promised when you purchase their big appliances. Waste of money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Si happy air haven't had to use this service so far. Nice to know I have that option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have protection, but the price is alot

    I would recommend this to a friend