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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 5,961 reviews
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that I got this two year protection plan. Id anything happens to my watch they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the product replacement and have had to use a couple of times. Never had any problems whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the warranty and I am glad I did!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit quit working after a few months and I used the warranty to return it for a new one. Best buy ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting to use but never disappointed, used them before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection gives me peace of mind that I will be able to get my device fixed if I should ever need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Real Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The real deal when you want to get a replacement without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to have a protection plan available !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always purchase a plan ! I hope I will never have to use it but in case I need it, I will have it available !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to always get the 2yr product replacement cause you never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing BB has!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the replacement plans because any problem you have, they'll replace it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in with a broken watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in for a replacement of a smart watch. Smooth process with great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit was not giving me notifications so I took it back to the store and they gave me a new one. In and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection plan, better than some others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plan , due to the great coverage and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very beneficial to get the warranty on any fitbit as they tend to not charge properly all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this warranty. My daughter had a minor problem with her Fitbit and it was replaced with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom loved it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My loved this watch! Super cute and easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying the protection. Always get protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 2 year warranty because the student is travelling to Florida.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Geek Squad replacement is a great add-on for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have all been excellent.arrived on time and finished quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Product Replacement guarantee. I've had to use it before, it comes in handy when you need it!

    I would recommend this to a friend