Customer Ratings & Reviews

The protection plan best buy offers is a must! They will take the product back for any kind of malfunction or if you happen to accidentally break it. I have never had a problem getting a replacement.

The watch ⌚ I bought was only one year and three months and it stopped working I had to charge it twice a day. I returned it for a new one, and had to return it because there were no more galaxy 3 watches.

I pay $200 a year for total tech support but continue to pay for additional support on various products. It’s all quite frustrating because I feel like I’m just throwing money around. And I’m pretty sure you shouldn’t feel that way

I have used the Geek squad protection more times than I can count for various items. I bought this for protection package for my husband's new Asus zenwatch 2 smart watch. Hopefully nothing will go wrong with it, but if it does Geek squad protection gives me more time for the item to be repaired or replaced.

Would highly recommend especially with an expensive purchase such as a wearable device

Purchased this for my Samsung Gear S3 Frontier since it cost $350 plus tax. This was a good investment since it covers the product for 2 years which includes accidental things that could happen so it was definitely worth the expense to receive peace of mind for a smart watch that was already pretty pricy.

I always get the protection. Products just don't last as long as they used to. Best Buy always will repair or allow you to exchange the item. Previously exchanged my fitness watch that I bought over a year ago that did not hold a charge anymore. No questions was allowed to exchange for another product.

Highly Recommend getting this Protection Plan! My Purchases are Never Fully complete unless this is included!! Geek Squad definitely gives you peace of mind & is Always there whenever I need it!!

I love Geek Squad protection, never had issues just sucks I had to return my Galaxy 4 watch. But I ddi went on Tradesquare and got them protected. Never hesitate getting extra coverage if you spending 500+

I was within my two year warranty. My phone completely died. They helped be pick our a new watch. It was not in the store so they order it and it was shipped to my house. Everything worked out great. I suggest you always get the warranty.

Love the protection plans...they are a bit pricey but worth it in the long run ......

Love the product. Glad I went with this option. Enjoying my watch.

Definitely would recommend had to get mines worked on and they ended up giving me back the amount I paid for it. Definitely worth it

Couldnt ask for a better watch for my everyday activities. I have hade this watch for over a year and where it everyday live it

Havent needed it yet, but knowing that it is available is very comforting! Especially knowing i spent $300 on a watch

Great product protection plan that really keeps your devices protected

I always get the Geek Squad protection plan. Worth every penny. If something is wrong just take it back to the store for a new one.

Geek squad protection is a must for smart watches. If anything goes wrong with the watch within 2 years you can trade it in for a new one. Great piece of mind!

Geek squad protection is one of the best things to have on any item. I get it in every product from Best Buy I buy and I’m considering total tech.

A definite must while purchasing this tech product. Had a similar product that died less that 2 years after purchase and because I had purchased this received the full purchase price back on the spot.