Customer Ratings & Reviews

I use Geek Squad for all of my BB purchases. They are friendly & knowledgeable

When my device starts giving me issues, best buy replaces my item. I worry less because I know I'm covered.

Purchase of my gear fit just in case and guess what almost 2 years to the day minus 2 weeks the band on my watch broke OH Well no worries got to take it in for repair or upgrade because they may not have this model available

Not used the service on this watch, but you’ll have great maintenance

Loved the price, the value and what all it in tells

Thankful for an option to keep my product protected

So, so, so worth the money spent! One watch stopped working but because of this Geek Squad protection, I got a newer version watch 100% paid for with new Geek Squad protection!!

I have had this product for two years. I have taken in three laptops for check-ups. What a relief to have a place to go through and make sure everything is up to date and working. It covers so many of my electronics.

I've bought this for every watch I've gotten and have used it at least once due to the fact that the watch malfunctioned later on. I was able to get a brand nee replacement for no extra charge. Worth it.

Great service. I'm getting this service for all of my electronics i buy from Best Buy. Thank you...

Use the Geek Squad protection on all my major purchases. Definitely worth the investment. Had a TV go out right before expiration of my coverage. Best Buy did a great job at getting me credit towards a new TV also gave me the option to have it replaced with a like model.

Purchased to cover my new Samsung S3 classic. After about 6 months, the device bricked after an OTR OS update. This coverage refunded my full original purchase price, and a new one was rush ordered with the credit. Two days later, I was good to go. No out of pocket!

when my last Fit Bit was a week away from my insurance ending..the band started to separate..I didn't know If my coverage was still active..went into Best Buy and they looked it up..I was able to get my new Fit Bit..easily..and bought the protection plan again..

They fixed my computer. Way to much inappropriate pictures of myself. I have a hangnail fetish. The geeks helped me realize my problem and I am currently in therapy. Thank you geeks

Well worth paying the insurance for the watch just in case of damage

I always get Geek Squad service. With how high tech these watches are it helps to have the Squad back me up.

I really love my Samsung galaxy watches I used to have the old fashioned watch and I really enjoyed this one

Glad I purchase the Geek Squad protection. I had experience without the protection, and now I am worry free for my purchase.

I use it with my old apple watch and was excellent. Excellent service

Love to use mine daily for motivation to get my 10K steps every day, upset that it finally went out on me and Bestbuy not offering insurance for fitbit anymore