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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5947 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 5,947 reviews
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my purchases insured since many of my gadgets are expensive. This service is amazing and I have no complaints about it! I get it every time I have the chance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. You feel confident if your watch stops working or not working as ussual they will replace it or even better they let you upgrade the the newest model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no hassles; done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my fitbit needed to be replaced because the screen had ripped off from the base unit. I walked in, explained the situation and got a brand new replacement without any hassle. This is the type of warranty you buy for breakable things; warranties done right! A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When your watch stops working take it to best buy and they will take care of you. Never have issues with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use it yet fongers crossed wont have to which yea then it would be a waste of money if i never use it but the price isnt that bad and its nice having that added security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setiing up my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get some setup support after i was unavle to find a specific setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always take out the protection plan on any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not usually on board with buying the extra protection, but I got it on the Vivoactive HR watch for my son, which has been a lifesaver--we've had so many issues with the watch, but each time, we bring the watch in and they hand us a brand new one. Easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take advantage of the warranty that I buy. My Fitbit takes a lot of usage by me during my many workouts and sometimes become damaged. Due to having this warranty, it's a seamless process of getting a replacement. Definitely a great price for the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be easier to use. No questions asked... Just replaced my watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt more comfortable purchasing this watch know that the protection plan would cover any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fit bit for my 10 year old daughter for her birthday. I don't usually buy replacement plans but I feel more comfortable knowing if something happens to her Fit bit that we have something to fall back on and are not just out the money for the entire purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked it up! It was on sale! And i love it! Very basic and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. I strongly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service to the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that I see that could offer is really nice and they are so helpfull and patience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great. Have used them in past always helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with me being clumsy and absent minded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always more than pays for itself. I would not purchase electronics without it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good watch

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good acccesory to have hands free. Easy to customize that other brands don't allow. Custome ring tones and sounds. And all the watch faces you could find

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price when used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price my prior watch stopped charging took it in for this replacement

    I would recommend this to a friend