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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6019 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 6,019 reviews
  • Rated 5 out of 5 stars

    2 year accidental geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best warranty plan out there. You don't have to mess with sending it in and all that business you just go and warranty it and walk out with a brand new one the same day. This is why i will only go to best buy for all my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always kind, it has not been necessary to use the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin venu 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, thanks for the info, I would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my samusung watch stopped responding to voice to text, I took it into Best Buy and was given a brand new one. Definitely worth the price. Also, the value of the original was refunded back to me (which I rolled back into another protection plan)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service and have purchased protection for all my watches throughout the years. Geek Squad provides an excellent service with this protection plan - thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good co.panie was there when i changed my new galaxy watch 6

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always, always keep a warranty on your smart products. This helps me to to be able to exchange my malfunctioning phone accessories without having to break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know i have protection on the technology. This came with the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection to have on a smartwatch. I knock mine on the edge of everything it seems like! I have never had to make a claim yet, but its good to know i have coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a few of these for loved ones. They were at aws about the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch was the first way I used geek squad protection because the battery want to crap after a year-and-a-half. No questions asked geeksquad crew just gave me a gift card for the purchase price (watch was no longer available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me a gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent collected after i told him what happened and gave me a gift card which I used to get watch 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement is good to have. The cost is affordable and it gives you peace of mind knowing if there is a problem they will replacement your item for free. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-have For Fitbits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit, but there's a lot that seem to go wrong with it after having It only a year or so. I definitely recommend buying the geek squad protection with your Fitbit, because I'm sure you will need it at some point to replace your watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can rely on geek squad for repairs! I recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awesome service couldn't say enough good things about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth protecting my gear. Hopefully won't need to use it but have used it in the past on my previous watch when I dropped it and cracked the face. Got it replaced, no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have geek squad for my new smartwatch. Its good to know that no matter what happens they will either repair or replace with very few questions. Still the best extended warranty out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch Maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used the service on this watch, but you’ll have great maintenance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 8 year old tire his last one up pretty quick. So, this was a no brainers. The whole reason we were replacing the watch was because it broke. Should have bought the warranty the first time.

    I would recommend this to a friend