Customer Ratings & Reviews

Good protection to have on a smartwatch. I knock mine on the edge of everything it seems like! I have never had to make a claim yet, but its good to know i have coverage.

I love this service and have purchased protection for all my watches throughout the years. Geek Squad provides an excellent service with this protection plan - thanks Best Buy!

Great customer service the best dont forget to add protection plan,its totally worth it.

This watch is amazing. Lot of free options on the app. Its worth the price.

Great i like this is one of the best that i know re

Geek squad is something I trust! Best Buy never really let’s me down! I am a loyal customer

Had to use this when my sons xbox headphones stopped working. Came in handy when we upgraded to a different kind since there wasnt the same kind available in store just paid the difference in price.

Great pricing on the protection for the product in case anything happens to it

They repaired the item free of charge i will definitely use again

They took my concerns seriously and were quick to offer solutions.

When my watches burned me it was about 2.5 months after I had purchased. Without this warranty I would have been out several hundred dollars since most watch brands (from what I've read) will not take responsibility for consumers getting burned by the products.

Always great to pay one fee and get all of our appliances and electronics delivered and installed !

I know i can relax with not worrying about it breaking, cuz if it does i know it can get replaced.

Got this to cover the open box Samsung Watch 5 in case something happens with it.

I have bought protection plans on all of my Best Buy products products. And I love having the extra padding of protection do not have to worry about if or when it breaks.

They were great no hassles ! I have the warranty .They were very helpful in finding me a New Fit bit Charge 2 and I was back tracking my walking in minutes ! I always shop Best Buy for my needs and there great at replacement of warranty items !

This will be your best investment if your able to spend the extra. Haven't had any issues getting things replaced. Sat on my Sony mbx 950 headphones. No need to explain what happened. They best buy associate replaced them the same day with no problems.

Normally do not purchase these replacement contracts, but for a smart fitness watch, the chances of damage or failure are very high. Probably not if, but when the watch becomes unusable, peace of mind that the next version will be provided at no cost.

Even though Samsung no longer repairs this watch, the Geek Squad gave me credit for the newer model. Very pleased. No questions asked.

We have always had good results with the squad every time