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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5951 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 5,951 reviews
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the protection in the past and the process is easy and simple. The staff is also nice when telling me my options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my samusung watch stopped responding to voice to text, I took it into Best Buy and was given a brand new one. Definitely worth the price. Also, the value of the original was refunded back to me (which I rolled back into another protection plan)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan ever, easy to use and no questions asked when claiming a protected device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin instinct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service every time when I had problems with first watch they replaced it right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch was the first way I used geek squad protection because the battery want to crap after a year-and-a-half. No questions asked geeksquad crew just gave me a gift card for the purchase price (watch was no longer available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for electronics, especially things like smart watches. The batteries seem designed to last for just under 2 years. With this Plan replacement is fast and worry free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed protections for my watch! At ease knowing i can use it whenever needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful i haven't used it yet and hopefully won't have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the best decisions I made was to sign up for the protection. My watch stopped working a few weeks after purchasing it and they took care of it same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is totally awesome, geek squad protection plans are a must have, call to speak with customer support or simply just take your devices to your local bestbuy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great and speedy service always to the point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-have For Fitbits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit, but there's a lot that seem to go wrong with it after having It only a year or so. I definitely recommend buying the geek squad protection with your Fitbit, because I'm sure you will need it at some point to replace your watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the peace of mind that I get from having Geek Squad protection. Almost always purchase this option when buying things from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , I always like to buy at BestBuy excellent costumer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the accident protection, definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the accident protection, definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend purchasing the protection plan. It gives me peace of mind, knowing that if something were to happen to my product, I can have it fixed or replaced

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get the protection

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always will love the protection plan. If it can't be fixed they'll give you back your money to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend for Garmin - vívofit jr 2 Activit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend buying the $20 accidental geek squad protection for the Garmin - vívofit jr 2 Activity Tracker for Kids. The bands wear out quickly and if the button on the watch is easily damaged by kids who push it too hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my old gear sport and this was the perfect upgrade. Unfortunately it isn't a rotating bezel but it looks great

    I would recommend this to a friend