Customer Ratings & Reviews

I like the watch for usingit to text and answering calls.

The best watch I owned!!! The quality is excellent and work good

This is a must have! For every purchase at bestbuy I always add it. Its makes me feel taken care of when I buy this and to make the deal sweeter, bestbuy always takes care of me.

Definitely works great, when it started malfunctioning they were just going to give me store credit, no time spent waiting for it to get repaired. Can't ask for much more from a replacement plan!

Even though Samsung no longer repairs this watch, the Geek Squad gave me credit for the newer model. Very pleased. No questions asked.

Greatest warranty available at a retail store. Not just any store,BestBuy

I got this for a watch I got my daughter as a gift. I hope she never needs it, but it's nice to know it's there if she does. I feel like I gave her a complete gift by adding this.

Haven't had the chance to use them yet, but the in-store customer service has always been really good

They were awsome. They took care of me like they always do. Could not have done it without them. Thank you geek squad. I am not computer savy so they come in very handy

Geek Squad always kind, it has not been necessary to use the service

This is great protection. Especially for a wearable device like a Fitbit with the potential for damage. I have had to use the policy to get a replacement when the Fitbit got snagged and the band was damaged. Geek Squad replaced it no questions.

Thank goodness I havent had aneed to use the Geek Squad.. But I feel good knowing that if I need them I have that protection.

Good to know i have protection on the technology. This came with the PS5.

Awesome service, thanks for the info, I would recommend to a friend

Always love the peace of mind that I get from having Geek Squad protection. Almost always purchase this option when buying things from Best Buy.

Great, I've had my watch for less than a year and had it replaced 2 times d/t scratching, etc.

Got a few of these for loved ones. They were at aws about the features.

I'm so happy I purchased this for my Charge 2. I'm already on my 3rd one in less than a year. Especially for the work I do, having a replacement option made sense on this item. In store exchanges have been so painless. I'm very happy

Accidents happen and items can break. I highly recommend purchasing the protection. I've used it in the past and it's a hassle free program. Matter of fact I used it for this watch as my previous one (older model) had the band break.

I don't know why anyone would ever by an item and not get the Best Buy warranty...? I've had items replaced that have stopped working and I've had items that I didn't use the warranty for I would much rather be protected though...