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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5951 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 5,951 reviews
  • Rated 5 out of 5 stars

    Always fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase a plan with every device and electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replaced my broken watch without hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my Galaxy 4 watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me set up my new Galaxy y 4 watch and install apps I needed on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you have the watch its all covered and good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the Geek Squad protection. Helpful anytime have had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty comes in handy! If you even think you might need it get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is worth it! Scratch or break it and we’ll replace it? It’ll cost you more in the end if you don’t. This is the only way to go.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have on sophisticated electronics like a smart watch. I am glad I purchased this and it seems to be reasonably priced for the amount of time it will keep the device protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affodable, hassle-free claims. I would prefer this to any manufacturer care plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money We'll Spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy fitness & mp3 devices I always get the Geek Squad Protection plans. I kayak & I've learned that anything that I wear or carry is going to be subject to lots of water. The plan(s) have saved my wallet on more than one occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my original warranty and had use half of it but was told I had cash out the remaining 1 yr warranty cause I could use the FITBIT warranty instead Got to tell you I’m real Leary now that it’s to deal with manufacturer vs Geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got a warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two kids and a dog it was only right that I got the two year warranty. I am glad the lady who checked me out told me about it. It was just $29.99 and if anything happens to it I can bring it back. So this warranty is well worth the $29.99 extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have had ann issue they were able to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this one yet, but I have used others in the past and I am always very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it so far but have utmost trust in geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The strap is worth the change alone and the software is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my Samsung Gear watch and it caused one of the buttons to become stuck. I had the Geeksquad protection and i took it back to the store and they exchanged the watch for me and i was on my way with a new watch within 20 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the protection plan is less than 10% of purchase price I always buy. I got this for my Samsung Gear S3 smartwatch, which is a very tough watch, because I didn't want to have to worry at all if it got scratched or damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided was great. The employee was very well informed and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sleep better at night knowing that I have replacement coverage should the Fitbit Charge 2 fails. I've owned three Fitbits in three years. The first one I lost (pedometer). The other two were Fitbit Charge HR. Each failed within 18 months.

    I would recommend this to a friend