Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5951 reviews
(5,951 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Bought the geek plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the plan for my smart watch wouldnt not have it they are great to work with
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have if you value your purchases alot, plus free installation
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
watch review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this watch, the color is great and the layout of the watch is amazing
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great service. Since I’m an older Adult it’s better that I have something like this because I have no idea what’s wrong with anything when some thing does go wrong.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Helpful but not used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have use for it but was a nice add to gift
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
1- 2 punch on buying refurbished
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing to buy! I was a little worried buying a refurbished smartwatch but when Best Buy offered the Geek Squad warranty i knew it was a great buy to get them together.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
watch replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so kind and understanding and knowledgeable and patient
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad and customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad to have good service from the agents that set up my watch and phones.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2-Year Accidental Geek Squad Product Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Depending of what electronic I purchase, I do buy an extended warranty with best buy, just as a piece of mind. If you'll invest your money into a gadget or an item you wish, protecting that is always the best option.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Recommended if you get a smartwatch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smartwatches can vary in quality with its furst gen, so after some research I opted for acquiring the geek squad protection, in case my smartwatch gives out I know I can easily get a replacement.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
What can I say?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this is a great warranty if you think there is a chance the product you put it on could be damaged. I have it on all my wife and mine fitness trackers and feel better about wearing them to work and whatnot.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Life saver.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad i had the geek squad extra protection, as my first two smart watches failed me, and were replaced, no questins asked. So when i bouggt my new watch, i continued my coverage.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When my watch broke, Geek Squad instantly accepted my broken watch and led me to replacing it for no extra charge. Of course, unless I wanted something more of cost, I only needed to pay the difference. Highly recommend.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this service that Best Buy has for all its products. I recommend it if you want to keep the value of the products that apply for that. I have put it in all my purchases from Camera and lens, Smart TV and Samsung gear 3
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Comes in handy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in handy, my watch broke with exactly one month left and I was able to replace it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Never buy a product without one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why anyone would ever by an item and not get the Best Buy warranty...? I've had items replaced that have stopped working and I've had items that I didn't use the warranty for I would much rather be protected though...
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Get it !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great protection. Especially for a wearable device like a Fitbit with the potential for damage. I have had to use the policy to get a replacement when the Fitbit got snagged and the band was damaged. Geek Squad replaced it no questions.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best decision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so happy I purchased this for my Charge 2. I'm already on my 3rd one in less than a year. Especially for the work I do, having a replacement option made sense on this item. In store exchanges have been so painless. I'm very happy
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Accidents happen and items can break. I highly recommend purchasing the protection. I've used it in the past and it's a hassle free program. Matter of fact I used it for this watch as my previous one (older model) had the band break.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite, insurance. Its the only place I get insurance.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend