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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5951 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 5,951 reviews
  • Rated 5 out of 5 stars

    Bought the geek plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the plan for my smart watch wouldnt not have it they are great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you value your purchases alot, plus free installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    watch review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this watch, the color is great and the layout of the watch is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. Since I’m an older Adult it’s better that I have something like this because I have no idea what’s wrong with anything when some thing does go wrong.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful but not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have use for it but was a nice add to gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1- 2 punch on buying refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to buy! I was a little worried buying a refurbished smartwatch but when Best Buy offered the Geek Squad warranty i knew it was a great buy to get them together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    watch replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so kind and understanding and knowledgeable and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have good service from the agents that set up my watch and phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending of what electronic I purchase, I do buy an extended warranty with best buy, just as a piece of mind. If you'll invest your money into a gadget or an item you wish, protecting that is always the best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended if you get a smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartwatches can vary in quality with its furst gen, so after some research I opted for acquiring the geek squad protection, in case my smartwatch gives out I know I can easily get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a great warranty if you think there is a chance the product you put it on could be damaged. I have it on all my wife and mine fitness trackers and feel better about wearing them to work and whatnot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i had the geek squad extra protection, as my first two smart watches failed me, and were replaced, no questins asked. So when i bouggt my new watch, i continued my coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my watch broke, Geek Squad instantly accepted my broken watch and led me to replacing it for no extra charge. Of course, unless I wanted something more of cost, I only needed to pay the difference. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service that Best Buy has for all its products. I recommend it if you want to keep the value of the products that apply for that. I have put it in all my purchases from Camera and lens, Smart TV and Samsung gear 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy, my watch broke with exactly one month left and I was able to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy a product without one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why anyone would ever by an item and not get the Best Buy warranty...? I've had items replaced that have stopped working and I've had items that I didn't use the warranty for I would much rather be protected though...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great protection. Especially for a wearable device like a Fitbit with the potential for damage. I have had to use the policy to get a replacement when the Fitbit got snagged and the band was damaged. Geek Squad replaced it no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy I purchased this for my Charge 2. I'm already on my 3rd one in less than a year. Especially for the work I do, having a replacement option made sense on this item. In store exchanges have been so painless. I'm very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen and items can break. I highly recommend purchasing the protection. I've used it in the past and it's a hassle free program. Matter of fact I used it for this watch as my previous one (older model) had the band break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite, insurance. Its the only place I get insurance.

    I would recommend this to a friend