Customer Ratings & Reviews

The 2-Year Accidental Geek Squad Product Replacement is well worth the cost! We all know that something can go wrong with electronics at any time. I have used the plan for replacement of my Fitbit and they have been great!

Excellent Warranty they refund me the money back since they didnt have the same one and all other where more expensive

Best Buy's Protection Plans have never failed us! We have had to exchangea couple of items over the past 11 years, no problems *ALWAYS PURCHASE THE PROTECTION PLAN* Best Buy is only place we will purchase high quality electronics!

My fitness watch stopped working. Went into Best Buy store and was automatically offered option to buy same watch or an upgrade, would just have to pay the difference. I am so glad I bought the Geek Squad Protection. Worth it.

This sets up a bit higher on the wrist because of the heart rate monitor. So I was glad that I got the warrantee in coverage in case I hit it on things because I plan on wearing it every day and I wanted to protect my investment

Great service I would highly recommend to anyone looking for this type of service for their smart watch ADH or covers accidental damage and you will either get same as replacement or what you paid if this were to happen to re select!

I'm really enjoying this watch. I had the first Samsung Gear watch and it was pretty bulky. This is so much nicer and I'm enjoying all the apps on it. Great watch

Glad that I have it for piece of mind. If they can't fix it, it will be replaced! Whenever I talk to a Geek Squad representative, they are always very friendly and knowledgeable

Great watch, resistant and my daughter use daily and never her has problems with configuration or apps

My husband's Fitbit surge wristband broke after a year. Since it wasn't a manufacturer's defect, we had to repurchase the warranty with the replacement. However still worth the $50 for a brand new surge. Easy to exchange @ store!

Perfect. Best accidental service for replacement items.

Got me a gift card towards my new iPad. Can't really complain about that.

I got this just in case anything happens to watch we can get fixed

Love Geek Squad! There support and protection plans are the best. I like the no hassle and ease of access. I always try to get a Geek Squad Protection Plan if possible.

Geek squad works well with Samsung to answer any questions

they took my call. Told them what was wrong. Then they said no more. Took care of my issue. I was on the phone for about 25m.

The Geek Squad has been a great investment for the protection of my electronics. BestBuy has done a solid service to customers.

Bought it just in case,haven't had to use it yet. Hopefully wont need it, but give you a sense of security.

Was well worth it and very satisfy will tell every one about this

Great thing to have on your purchases . If I have something that stops working, which I have. It is simple , quick and easy to go in store to either get something fixed or replaced. Saves time by not having to go to the manufacturer.