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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5955 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 5,955 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues always easy to file a claim. To schedule online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get insurance or plans, but I’ve always had great experiences with geek squad protection. I highly recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection from Geek Squad. They never let me down. I always get excellent service every time I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know it's there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used in the past for other items (haven't needed it for this yet) and this is a great program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my smart watch great to answer calls and see my text from family and able to answer them quickly. It also tracks my steps and stress. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to cover yourself with their great coverage plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a Samsung watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for use with Samsung watches. No problems with the return / exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service agreement is well worth the money.i feel very protected and know that if something happens to my item it will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Policy easy to use, paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson broke the screen within 5 months. DIL brought the tablet in for a fix, but they gave her a new one for the grandson. Best policy yet because it was really used and easy to get a replacement product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection works wonderful I’ve used it before. Because sometimes things to go wrong with items that you bought I would recommend it for anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it fir watches and phones for sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so good to have. i have this on all our watches. inly had to use it twice and it was a huge save.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection. Can’t go wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product goes through lots of wear and tear, and so I am so pleased that I have this warranty plan. So helpful and I would strongly recommend this to people who buy expensive things at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Year Extended Warranty Paid Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this protection. Was within 2 months of warranty expiration when watch quit. No problems at Best Buy. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box to save a a few $ and it was locked by the previous buyer walked in and they handled this issue wonderfully walk out with a replacement 15 mins later. Geek squad on their game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughters Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had asked for one of these for Christmas. When I began the price search I found that BB had the best price on line. Ordering and pick up were very easy! She was so surprised and wears it every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good warranty protection, good to have!.....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and the service is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must if you don’t want to worry about issues with your watch. Haven’t needed yet but glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave me a new watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got into a motorcycle accident and my samsung active 2 was destroyed and boy was I glad I got geek squad protection because they gave me a brand new one!

    I would recommend this to a friend