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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5955 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 5,955 reviews
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the warranty on the product. It’s easily damaged and I’ve had issues with charging after mfg warranty expires and geek squad covered it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad protection along with almost all the items I purchased from Best Buy. It's the best way to keep our product protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent were very knowledgeable of my products at hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Wise Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for purchases to make sure works & what you want. Excellent Customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best possible solution to protect your investment from possible damage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. SS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programed my watch and reviewed basic use instructions with me. I had a connection problem and when I came in they fixed the problem had reviewed me how I could correct this through using the website. Excellent customer service and patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was always good.Good to have.Pretty reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Rscommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much a must have. Security is always nice, it was awesome to see it offered on a product that will be used frequently. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good idea to get this protection plan my galaxy watch stopped working and I had to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this watch. It is very helpful throughout the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth every sent geek squad is fantastic. Covers damages that aren't covered by the 1 year warranty.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alfher. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a protective service. Not really much to say about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long last battery great watch and comfortable to wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I purchase that offers insurance, I always buy it, protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats having the peace of mind that if something goes wrong a simple trip to the store will get it taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the protection but haven't used it yet but just in case i needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On purchases that you know there is a good chance of breakage this is a valuable buy. Only had to use it once before but the process to get my device taken care of was simple and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the best buy warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it, but wish i had gotten my watch3 from best buy to be able to get it... would have saved me.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Garmin is the boss

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is phenomenal to say the least. Highly advise

    I would recommend this to a friend