Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6038 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 6,038 reviews
  • Rated 5 out of 5 stars

    Added protection for your purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with purchase. Hoping to not have to use it, but feel good in case we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart watch

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use all the apps,that come on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily nothing has happened to my watch so far so I haven't needed to drop by geek squad yet, but it's nice to know I'm protected in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy from BestBuy without a protection plan or total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad = Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad associate David did a great job helping replace my damaged Samsung watch active 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 2 year Accidental Policy is peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Accidental Geek Squad Replacement policy gives me great peace of mind. I especially like the fact that it covers battery replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steele

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong for two years for the price. You never know and it save money in the long run. No hassles either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage... love the fact that im covered for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hassle!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan and my FitBit broke after 1 year and 10 months. I took it to Best Buy and they replaced it - no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my Apple AirPort router when Apple's six month warranty already expired. I was a given a replacement while in store. Brand new off the shelf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress free and easy process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs at Geek Squad always make an exchange or repair a stress free process. I am glad that I have purchased Geek Squad on my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use my replacement plans on past purchases. It was well worth it no questions asked they replaced my item that could not be repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I say other than if I didn't have this protection I will have to pay hundreds of dollars rather than getting a replacement for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that anytime i have had an issue my device was fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal electronics are being built to withstand all sorts of shock and abuse it is still worth piece of mind of a warranty. Good value for the dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why would you not...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection covers this watch for just about ANY issue that may occur, whether your fault or not! Why would you not get this insurance?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I value my purchases and gift potential. If a brand is defective, accidental or not with all its parts. Return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for a peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always better have geek warranty than never, for a peace of mind I always purchased geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very active so eventually my fitbits in the past have worn. Well with this warranty it actually covers things like scratched screens and clasp damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Samsung watch and the battery didn’t last long. Returned and received a new one with ease. Thank you!

    I would recommend this to a friend