Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5986 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 5,986 reviews
  • Rated 5 out of 5 stars

    Good insurance / extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good price for the satisfaction of protection when ordering a new electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got me a new watch same day.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, they always repair or replace. Have it on all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been good to have for my watch and if anything happens I have that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection on most of my electronics. It will pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the extra protection gives me no worries is I accidentally mishandle my products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money. They didn't fix my washer or it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use them for the watch yet. But in the past I have purchased geek squad for my washer and dryer. It's impossible to get to them. When you call best buy it takes you through a phone tree and no one comes after waiting for an hour. Best bet is to chat online. They sent an outside company to check on an electric smell that was coming out of my washer. The guy said they can't do anything about it and best buy will never replace the product as promised when you purchase their big appliances. Waste of money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best thing ever. I love shopping at Best Buy, but love knowing Geek Squad is there to assist even more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warrenty, we bought a smart watch and for some reason it stopped working best buy replaced it on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service with geek squad!! Love the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Need!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that I get with every purchase that I make from Best Buy, all my computers, tablets, anything electronic!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his watch. The sound in the calls is great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all replacement plans are a good value. This replacement plan for this watch is a must! It's as physical as you are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    covered and insured

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im covered. I love my purchases. Thanks for amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered all my questions. Great sales and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always by the extra insurance on high electronic items I buy and trust Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure protection for your purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently my iphone watch was giving problems with the battery and use my insurance protection without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have protection on my purchases in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my malfunction watch with a new one without any problems after 1.5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geeksquad never disappoints. they usually helps you or trying their best to do what ever it takes to get the problem solved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend ALWAYS buying the protection plan for any product you purchase!!!

    I would recommend this to a friend