Customer Ratings & Reviews

Bought this for my wife and she has already used the protection and it was a very simple process.

I have had the need to use my geek squad protection in the past and it could not have been simpler. i highly recommend this product to anyone purchasing most anything.

Great investment every time. It is Worth the money$!

My heart rate monitor wasn’t working nor was I receiving my text alerts... brought it in they traded me for a new one, no questions asked. They are amazing!

Fortunately I haven't need this service yet but am glad to know it's there.

I feel good knowing that the Geek Squad has my back if anything goes wrong with my watch.

I get Geek Squad on practically everything. The convenience of getting to work with best buy over the manufacturer is huge! And I always know my investment is protected.

I feel safe in knowing i can come to best buy n get great service

Have had to use the plan several times with an old smartwatch. Super simple return and was able to get a new one same day. I purchase these with everything now!

So I bought a fitbit for my wife after I accidentally step on her old one. After having it for awhile the band broke. Thank goodness I bought this service plan.

I bought this 2 year geek squad accidental replacement just in case it is needed, I can get my watch damaged so it was a good purchase for the price.

I love this item. This has helped me on my way to weight loss and also reminds me about messages that I have. Sinks with my phone very easy. Would buy it again in a heart beat.

Techs were very knowledgeable and efficient. Service took less than 2 hours to complete with no issues.

getting the protection plan for my products in this situation is great. again it is hit and miss but this one was a hit since my watch was acting weird and went into to get a replacement watch

Love buying the protection plans for electronics so i wont have to worry if something goes wrong.

Purchased the 2-Year Accidental Geek Squad Product Replacement and glad I did. It can be replaced for any reason, my band was torn and received a new Fitbit.

What is thereto say about warranty to that has your back. I always purchase for you never know what may go wrong.

Great protection plan. Covers pretty much everything and if they cant fix it they will replace it or give money back on your item.

i purchased the guarantee and don't regret it. love that when i go in if something is wrong they assist me and i can get a replacement with out the third degree burn.

I'm really happy I got the insurance for my Fitbit bcos after using a lot starts bubble and band falling apart but with the insurance you get a replacement right away