Customer Ratings & Reviews

Excellent work and workers........................

this plan is great for anyone that has any type of electronics at home. They set up a appointment quick and do a great job

Love my watch it fits perfect and works well with blootooth

I really like the geek protection plans. Best Buy really has a good warranty program. I recommend everyone

I get Geek squad with everything I buy!!! Believe me when I say it is worth it. I have used it multiple times and it has ALWAYS been hassle free no worries!!!!

Hopefully I won't have to use this and can say it was a waste of money, but until then it brings a little piece of mind.

Buy it! Buy it now!!!!!! How could you not want to protect your investment, that you'll be using while outdoors and active. As clumsy as I am, it's a no brainer.

Best coverage around! These guys really treat you right. Get it every time

I haven't had to use this yet and I hope I never do. They said though that they will replace it no matter what happens to that so that is awesome.

I've had to replace my previous watch and having the protection through best buy helped. The frustrating part was because they didn't have my original watch on stock, I needed to choose from a more expensive watch and had to pay the difference as well as purchase another another protection plan. Although, I understand the business side of it, I wasn't expecting to have to pay anything...because I thought that was the purpose of having the protection plan. Also, over the phone, best buy didn't seem knowledgeable on the whole replacement plan they offer and that was frustrating because the employee I spoke to over the phone was not going to honor the product replacement plan. But I went into the store, with my printed plan and another associate knew their products and exchanged my item.

Geek squad are amazing they walk me thought on how to use my watch

I love that whenever if my samsung watch doesn't work anymore, they can replace it with another one

Geek Squad replacement plan was worth the cost. I ran into a problem with my fitbit and things were taken care of immediately. I love to shop at Best Buy.

Definitely a great thing to get, they have returned my watch with no problems or questions. Worth the extra $.

Love all the different programs, can customize the types of workout, LOVE the sleep and other tracking reports that can be printed for work related points!!

Geek squad has really help with my tech items when they go down. They help me find the problems and if they can"t get working they replace asap. Great job Greek Squad

The help from customer service was great they def helped me out and solve my issues every time i calldd

This is a great addition to any product you buy. Best buy is the only company out there that really honors their warranties without any questions asked.

Best watch on the market today does everything I need it to and then some. Nothing better than a Samsung product

I try to maintain a Geek Squad warranty with every product that I buy from this store I've had a bad track record with things not lasting up to 30 days fortunately with a small deductible you can have the whole item replaced and it probably cost a lot less than contract phone deductibles.