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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 6,036 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased the warranty for this gift. Just incase something happened, my moms gift world have benn taken care off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely get this. Long hold time, but the agent works with you to get item fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely get this. Long hold time, but the agent works with you to get item fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item is still in tact hopefully I don't have any issues when is time to contact them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I haven't had to use, but the Geek Squad has been a good buy for me over many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My request when a problem occurred was honored! The sales associate was knowledgable and courteous. Keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always love my Best Buy warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love my Geek Squad protections plans they are the best in the business by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Feel confident and safe to know that they got me covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got me a new watch same day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, they always repair or replace. Have it on all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased this warranty. Always get the extra warranty! I had 5 returns on 1 product. No issues with doing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very thankful to have this the squad is very helpful and always there when I call

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money. They didn't fix my washer or it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use them for the watch yet. But in the past I have purchased geek squad for my washer and dryer. It's impossible to get to them. When you call best buy it takes you through a phone tree and no one comes after waiting for an hour. Best bet is to chat online. They sent an outside company to check on an electric smell that was coming out of my washer. The guy said they can't do anything about it and best buy will never replace the product as promised when you purchase their big appliances. Waste of money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my gear fit 2 and cracked the face. Took it back to Best Buy and it was all taken care of in a matter of minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to get a smart watch, get protection. Most don't seem to last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best warranty for electronic devices I have ever purchased and would do it over and over with whatever I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but like any other protection plan, iit comes in handy to protecting your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been good to have for my watch and if anything happens I have that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are always great with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad at its best. If you have an issue, just bring your item in for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great this far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had an opportunity to use it yet with my Fit bit but I've used it before on other products and its great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, not easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions lacking. Fumbled thru it. no instruction book.

    I would recommend this to a friend