Customer Ratings & Reviews

Didn't use them on my recent buy but they're the best when needing trouble shooting.

Great service and staff are knowledgeable. I would recommend to use this service

I did not use it due to returns!!Always better to be safe than sorry

Don't ever pass up the warranty my watch band on the Gear2 took it in to Best Buy gave me a new watch immediately.

My first Alta after a year started showing some wear on band, started splitting. Was nice to exchange for new one.

very nice Samsung watch Nice display size Multiple screens

I always buy the warranty protection plans from geeks. They are very helpful

Easy to work with when you have geek squad plan. They will tell you in detail what is covered & what is not.

purchased replacement warranty on fitbit and was able to use it to get a new one with the back came off the old one

I have been purchasing the Geek squad protection plans for years and have always experienced good customer support.

This is very good to have when you are getting expensive smart devices

I've purchased the geek squad coverage with several other products and they always make sure to correct the problem.

Every product that I purchase from Best Buy, I have made sure to purchase this as well. It has truly be a lifesaver!

I have purchased these protection plans a few times before and always am pleased with the service I receive when I need to make a claim. One time it did take quite a while to go through so that is the only reason it is not 5 stars

I haven't used the protection as my device is working excellent!

The geek squad assisted me in all my needs and help me solve my issues

Don’t even bother with any one else, their customer service is par to none.

the geek squad provides us with peace of mind on all of our best but purchasses.

This gives me peace of mind that my investment is protected

Awesome, will recommend to anyone and for a good price.