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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6034 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 6,034 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These protection plans help out a lot. Keeping my things safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidentatl Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan, you just never know when accidents will happen, and they will. Having the protection gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, easy sign up. Feel great c knowing everything is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for the money, smar, sleek nice look very well made and has a lot of features.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Glad i had these when someone stepped on my earbud and broke it. Got them replaced same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives you peace of mind to know you’ll have some protection for the items you purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worry...Be Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside in the garden? Hopped up on the Zero Turn? Dropped watch and see a little chippie? GEEK SQUAD has it covered..no worry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. Reviewing for the chance to win a gift card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but scarce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In decent reliable way to secure your product I just wish one there was closer to me so didn’t have to drive so far to utilize it. just normally way too many people trying to get help and you had to being there for way longer than you need to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Option to Feel Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel safer to have this protection! Always better to have and strongly recommend it to have, especially it is purchased valued items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when life will happen. Protect your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Product Replacement is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my charger and left it uncharged for like 4 months. Bought a replacement charger from Amazon. It hasn’t worked right since. Went to YouTube and got it to sync and turn on etc… current it will not charge past 40%. My suggestion is to never keep it uncharged as long as I did and don’t lose the charger. I bought Geek Squad so I’ll get it fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 8 watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i have asked one wuedtion and they were very helpful eith snswering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have on hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of problems with my Fitbit versa 2 and i wished i had gotten a extended warranty with it. But since i recently got a Galaxy watch 8 i wanted a extended warranty for any repairs it needs within 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warrannty extension.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have extended peace of mind on your new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True to their word...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not going to lie to you, the protection plans are one of the things that keep making me come back to Best buy to purchase my more expensive products. Anytime I've ever had an issue with anything covered by the protection plan they were quick to MAKE IT RIGHT. I've had to use protection plan on two computers, four Samsung watches, and a pair of Bose headphones. In each case Best buy either replaced with the same product or even allowed me to upgrade when the same product was having problems. I know that the value the protection plans can sometimes be extremely expensive on the more pricier products, but trust me... you're very happy you bought it when you need it. As long as Best buy doesn't get too greedy with the protection plan price I will probably continue buying my products from your store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    galaxy watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best watch i ever had you can do alot of things with it helps with my health features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyed the holidays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for kids and wife. They had a great Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Garmin smartwatch yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Garmin Epix 2 since it launched in 2020. My only complaint was the battery life due to the Always-On display. Having extra watchfaces and apps all eat into your battery life. I was down to 4 days before needing a charge. The Garmin Epix Pro 51mm solves that issue. I now have 11 days of battery with the Always-On Display. Having the built-in LED flashlight is so handy too. The screen looks sharper but it could be the benefit of the larger screen. The new built-in watchfaces are pretty cool too. If you really want to dress it up, get the Garmin QuickFit 26 Vented Titanium Bracelet in the matching color. Very easy to adjust to size and gives the watch that classic statement piece look.

    I would recommend this to a friend