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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5975 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 5,975 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent are very nice and smart. They answer all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a most have item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item it is a most have for the devices. when u do a claim it is super easy and they take care of the problem right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely buy bis warranty they stand behind it they back it and they make it easy to return if there's something wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but you should not buy this watch without purchasing the insurance. I've got the face a few times and have been very lucky that it hasn't cracked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember what they did but what I do know is the staff at Best Buy is always super knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Tv was not wall mounted by a professional. But i did purchase a 5 year Geek Squad warranty for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad specialist helped me understand my galaxy 3 watch. He also connected my z locks to my Samsung hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need a warranty on your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I don't get a warranty on a Best Buy purchase I regret it I strongly recommend getting the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service replacement program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend getting this for products in Best buy. I replaced a few devices already and no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental protection plan is worth the money. I am very active and definitely need the peace of mind with the added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product so much!!! It pretty much does everything so seamlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental replacement gurantee is worth every penny. I will never buy anything without buying it too. I have never had any problem with returns or getting it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you if you don't get the 2 year protection your missing out on a great deal. Stuff can happen in 2 years trust me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you if you don't get the 2 year protection your missing out on a great deal. Stuff can happen in 2 years trust me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put protection on anything I buy after I had a camera break down on me and had geek squad fix the problem so quick. It’s been good for all of my family members too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad have always been very helpful. They have always been able to solve my iss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch broke nd it replaced immediately. I just had to pay for nowhere warranty on exchanged product. Sved me alot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't have to use it, but even if I do, I know from past experiences that Geek Squad will take care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange my Fitbit blaze twice while I had it due to different issues. It was very issue to exchange the watch that was having issues and getting a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    relieved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love knowing that my purchase is protected in case of accidents. I feel good knowing that BestBuy will help me

    I would recommend this to a friend