Customer Ratings & Reviews

It's great I love it do you need warranty go to geek squad without no warranty you out of love and you stuck with trash so anytime you purchase anything at Best buy make sure you get geek squad

It took me less than 5 minutes to return my watch, it was almost a year later and it stop charging, so I got the money back and I and upgraded to the newest one

Always helpful and great to have for any issues with your items.

Get the protection plan on these 100% ive had to use they don't fix but give brand new one for watch

Not saying I don't trust my wife with taking care of the purchased item, I just don't trust the elements and others around her lol this is why accidental coverage is a MUST!

I always purchase the replacement program from Best Buy. Sometimes thing break or get broken by accident, and I want my products covered.

My Fitbit watch died. Fitbit warranty was 1 year , mine lasted 18 months... if not for Best Buy warranty I’d be out an expensive watch. Fitbit support is awful...

Was able to exchange item with no issues when it became defective. Definitely recommend getting protection plan for everything. Better than apple care, hands down

Excellent service and reputation. Outstanding knowledge of all things of electronic and smart home. A must-have for all major purchases.

Love having this warranty for additional coverage. Never had a problem when i have to return a broken item.

I like it very much very good. excellent product I recommend it

getting the protection plan for my products in this situation is great. again it is hit and miss but this one was a hit since my watch was acting weird and went into to get a replacement watch

Geek squad protection is the best for things that are easily damaged like watches and ear buds best protection plan around.

You have to buy it. They have a nice customer service program

I feel good knowing that the Geek Squad has my back if anything goes wrong with my watch.

This is exactly why i come to best buy! They offer the best!

Best protection there is for electronics! I love having that piece of mind.

I have unfortunately had to use the product replacement plan and it is well work the price. It was very simple and easy to do the replacement. Highly recommend!

The product replacement is a lifesaver at times. It'll replace what it is but you have to pay for a new replacement program. Which is a lot cheaper than the option.

Love my watch it fits perfect and works well with blootooth