Customer Ratings & Reviews

Purchased for wife and she lives it, easy use and attractive

Havent had to use it but takes alot of pressure off of worry about busting it up seems pretty durable.

Great plan if I ever need it, so far haven't used the plan.

the agents are always available and helpful whenever needed. even without an appointment. They have always made time for me.

I always like to put my products that I buy for safety and for any unexpected accident this works very well for me

Great service love that I have protection on my device

I purchased a warranty like I do on lot of my stuff she is always good with her stuff but there's always a ooops

Excellent Excellent Excellent Excellent Excellent Excellent

We are harsh on our electronics due to kids and just being active and Best Buy's return policy is excellent! Never had an issue in the 10+years I've been shopping there.

I wouldn't purchase anything without the Protection Plan, you hope you never need but when you do your glad you got it.

My fit bit failed, but the geek squad protection did not fail. Barely any questions asked, quick satisfaction, and credit received promptly when I returned the fit bit.

Got my stuff replaced, with no hassle, thanks best buy, another reason why i prefer to purchase here, great service as usual!

I bought this 2 year geek squad accidental replacement just in case it is needed, I can get my watch damaged so it was a good purchase for the price.

For an unknown reason, my husband's FitBit quit working. I took it back to Best Buy and it was replaced--then and there! Good use of money for piece of mind.

Techs were very knowledgeable and efficient. Service took less than 2 hours to complete with no issues.

Geek squad service is the best! I love how you can go into the store or they'll come to you! Keep up the good work!

this 2 year product replacement i a great value. covers many items and gives added reassurance of an already great product

So far so good it seems like it will be a great product if I have to ever use it.

Gotta have this if you are going to buy tech at Best Buy! Otherwise the customer service is not what it could be...

I used the Accidental Product Replacement with my old FITBIT Charge and it was great, Every time my FITBIT had issues, the warranty allowed me to receive a new FITBIT.