Customer Ratings & Reviews

Good ease of mind that if it breaks or has a problem with it they got it covered.

I haven't had to use this yet and I hope I never do. They said though that they will replace it no matter what happens to that so that is awesome.

Geek Squad provides great customer service and peace of mind! An excellent investment in your purchase!

Upgrades to the watch are awesome. More control, more data and more fun! Glad I upgraded!

Definitely what you need on a watch. My 1st Samsung lasted just under a year.

Can't go wrong for two years for the price. You never know and it save money in the long run. No hassles either.

good support , respectful, provide the proper solution, good customercare.

as always better have geek warranty than never, for a peace of mind I always purchased geek squad protection.

Feel great about this added protection. Peace of mind. Great addition to my purchase

I always like the peace of mind you get when something goes wrong and you can count on the extra warranty that's available

Not sure what to say my merchandise still works. Hopefully I don't have any issues when is time to use my protection plan.

Love the geek squad protection. Get it everytime you spend a couple hundred

The best for all you electronics save time an come home wen your availability.

I have had no complaints with the geek squad protection. Seamlessly and effortlessly get a credit for defective merchandise. Has saved my butt on several occasions.

Love that whenever i have an issue my device is fixed or replaced.

I've had to replace my previous watch and having the protection through best buy helped. The frustrating part was because they didn't have my original watch on stock, I needed to choose from a more expensive watch and had to pay the difference as well as purchase another another protection plan. Although, I understand the business side of it, I wasn't expecting to have to pay anything...because I thought that was the purpose of having the protection plan. Also, over the phone, best buy didn't seem knowledgeable on the whole replacement plan they offer and that was frustrating because the employee I spoke to over the phone was not going to honor the product replacement plan. But I went into the store, with my printed plan and another associate knew their products and exchanged my item.

I always purchase this when buying a big ticket item. It is so worth it! I have had to use it several times, and Best Buy has always honored it.

Bought a Samsung watch and the battery didn’t last long. Returned and received a new one with ease. Thank you!

I get Geek squad with everything I buy!!! Believe me when I say it is worth it. I have used it multiple times and it has ALWAYS been hassle free no worries!!!!

There are times when you need to replace something for a variety of reasons unknown to man or reality itself.