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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5979 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 5,979 reviews
  • Rated 5 out of 5 stars

    Can't leave without getting .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying with every purchased . Can't stress how much this is worth and it's value too .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is added insurance on your purchase. They do great work and are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad always come through whenever I have a question or issue with any of my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cover what you need in the warranty. Gives you piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's last Fitbit just died, refusing to turn back on after charging. The replacement plan would have saved us $300.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan! Only had to ever use this for the Fitbit and it was super easy and covered everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has paid off on all the fitbits I have purchased either for myself or others. I would not by another without this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    original fitbit would not charge after about one year took it in under insurance and had no problem getting a new one in exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the geek squad protection plan. Items don’t have the quality as years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is great to have..Can keep your mind at ease when something goes wrong with the device...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good idea to cover your products when you wear them everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent received my Air pod back in a week times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra protection plan since I never know what could happen. You don't want to be without the money you paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have a warranty with Best Buy because they will take care of you if anything happens with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my protection but I'm sure it would be super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to have,given that life expentancy of watch is very short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having a couple problem with my Gear 3 took it in to my local B.B. and then swapped it out no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this service yet. Price was great. Glad to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and much needed warranty in case the smartwatch dropped/damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. Works well for us. The replacement plan is useful for this watch because things happen, and it is covered.

    I would recommend this to a friend