Customer Ratings & Reviews

It is very good that the store has this type of methods to be able to secure our products. 100 percent recommended

We love Geek Squad and get it on as many things as we cab. The agents are o nice. Today they helped my husband chage oour watch bands to the new ones we got since it's difficult physically for us to dpo that, but no matter what we ask everyone at Geek Squad tries to help if they can.

Nice to have insurance!!! I'm happy happy happy happy happy!!!

Great service, no waiting. I encourage you to get insurance in all your items.

Get with anything you purchase for protection on any device worth it for piece of mind.

Good service, good coverage for a good time. Relax for any problem could happen with the watch

After my HyperX cloud s headphone broke I picked there's up as a quick fix. The sound is solid and the fact that I can just plug in the included USB c connector to any USB c to get audio output is useful. Use them for my phone, switch, and PS5 and they work great even as a mic, even thou the mic quality is below the average full side headset. Only major negative is the earpieces out of case battery life is low. With a full charge and constant use I get a little over 2 hours

I bought this for my son when he got his new Galaxy phone. A year later someone dropped his phone while taking a picture and the screen cracked, so we brought it in to get fixed. Was told a new screen would cost $100 or we could get a new phone for $250. Since the phone was a year old and would require them to crack the case to replace the screen we went ahead and went with a new phone. Took a couple days for them to send us the new phone and we sent the old one back. Quick memory transfer and back in service.

Exactly what I needed! Useful for busy hands ,I can keep track of messages,calls and more.

If you’re into tracking your workouts without worrying about charging your watch every night then this watch is for you.

Great plan! Much needed for a kids watch! Who knows what kind of toughness can happen!

I would never go without the insurance again. This saved my wallet a few times.

Excelente.........................................

Purchasing the geek squad plan is definitely worth it.

We purchased the Geek Squad Protection plan for my husband and my Samsung watches. We have many construction projects and work with materials that could potentially damage our watches since we are using our hands and arms a lot. We wanted the assurance that our watches were covered if something were to happen to them. We have purchased the protection plans for other products before and have been very happy with the service provided and what is included under their coverage plan.

My daughter has not had any issues with her watch yet to go to the Geek Squad, but it is a good thing to have.

The product is worth putting the protection plan on it because I wear it all the time and it’s possible that I could damage it so it makes sense to have replacement coverage on it.

Software is excellent. Love the bezel and how I can move through different apps smoothly. Only downside of a Galaxy watch is that I have to have a Samsung phone to monitor my blood pressure. Other than that, it's an excellent watch

I ended up getting the largest version of this watch, and i find it to be very comfortable. . I use it everyday and seems to be holding up well. Im a nurse, so im continuously washing my hands and getting rhe watch wet. Its held up nicely

Nice team at Best Buy Raleigh! They took care of me and helped me through the process. Explained and took the necessary time to walk me through eveything.