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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5981 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 5,981 reviews
  • Rated 5 out of 5 stars

    Great replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the replacement plan for watches. Hasn't let me down yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty so far compared to any other store. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment my computer warranty is up it's nice to have Bach up plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this on other products and when I did have a claim the replacement was quick and extremely friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my fitbit charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really motivates me to get active.And I love the time& steps& pulse rate.I thoroughly enjoy it!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small issue with my garmin, and i took it in. They replaced it with a new one without anyproblems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek S Heroes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation was superb! The customer service was good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged my product accidentally running into a wall and they exchanged it without any complications!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you buy w/ Best Buy WARRANTY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to just show up and get equal return or FULL retail price to get something else! Very easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpod repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt fix my airpofs. She updated software . It didnt work warranty expired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gives peace of mind for damaged tech repairs or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    convenient and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect -- was able to replace computer charger even outside the factory warranty at no cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any product. You just never know if you will break it or it stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have a problem, I can set up an appointment and they help me with any situation I need handling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product not too long ago and love it. Would definitely recommend this to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no worry when life happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    oops and D!× is when you dont have this protection, oh well is when you have this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the little extra money to get the protection you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with my questioned when needed best decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet and hope I don't ever need to. In this past never had problems returning defective products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great company,great service no problem replacing item

    I would recommend this to a friend