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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5985 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 5,985 reviews
  • Rated 2 out of 5 stars

    Unable to Determine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to determine due to faulty purchase of Fit Tracker.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one I have had. I will say BB protection plan is good, have had to return twice and they have replaced with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent perfect for me you always need insurance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money and peace of mind very helpful when you need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad warranty for my new Fitbit because they were so good to work with when I had issues with my first Fitbit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad protection in the past and it works great . I’ve never had issues returning damaged products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried getting help with an agent but all I got was someone telling me I needed to bring to a store location for support . Only flying to a neighboring island was cheap to do Live on Kauai but Store is located on oahu/honolulu

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service plan is the smartest purchase for your smart watch. If I have any issue they have been very good to take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    49.99!! Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    49.99 for 2 years is not bad at all for my Moto 360

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoping for the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't actually used this yet but i am hopeful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope to never use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I never have to use this. Glad to know it's there though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope to never use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I never have to use this. Glad to know it's there though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wirth considering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to purchase this coverage because the fit bit is not waterproof and my daughter is only 13 years old. Just in case...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love there plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, get items back in a timely manner, if they can't fix it u get a new one or the $$$ towards a new purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is well worth the cost. If anything happens fix for free or get a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Fitbit died within two years so this an inexpensive plan to cover for new device should anything happen to the new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome watch I took away one start because they took out MFT from the watch

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Got it for my Samsung smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAvent had to use it yet, hopefully this one wont die after a year like the rest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They replaced my smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That what we call customer experience, the smart watch was replaced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice that you can have your electronics covered and someone who can explain the product

    I would recommend this to a friend