Customer Ratings & Reviews

The staff was super helpful in finding what i needed!

I am so pleased with the Geek Squad they are so knowledgeable. Geek squad also installed my tv and were very kind and professional, they did an amazing job, so happy I tried them out. I will definitely use them again.

Nice to know I have someone in my mind when I need a repair or I have an issue

Always, always buy the warranty so in a couple years when battery isn't working very well you can trade it in for a new one.

I have a few products that I have had to either call Geek Squad about or come in and see a Geek Squad member in store. Every Geek Squad member has been extremely knowledgeable, helpful and kind. The protection plan is definitely worth it.

I had to use my geek squad protection on my Active Watch2 and they were super helpful and I ended up with a brand new watch. I would recommend getting this for any smartwatch or other expensive product.

Great relief in case I need it! A must for any ele tronic equipment! Never had any problem with their warranties...

Glad i got it! So far, havent had to use them yet!

Best warranty ever. Last year my watch died and i can request the warranty i replaced for a new one.

I chose to get this support just in case I needed the support. Glad I did not need. However, would have been a better deal if it was for 5 years at a better price.

I am not gentle on my fitbit. Not for lack of trying but sometimes I forget I have it on while doing and oil change, or it gets caught in a rubber glove at work. If anything happens to it I know the people at Best Buy will take it back no questions asked and I get to walk away with a new one.

The agent proram my phone and watch and explain warranty clearly.

Im a mechanic so having this warranty gives me piece of mind

They were helpful when I had technical difficulties.

I have been purchasing the 2 year plan for printers since 2010. And if it fails I take it back to Best Buy. I get credit for what I paid and then choose a newer printer with more features usually for less money. Recently had a FitBit fail so the credit went to a new model that was better.

I recommend everyone to purchase the warranty from Best Buy because you never know what can happen with your product. They will replace it with no questions ask. Great Accidental Protection

a must always for watches... perfect option, easy change

Best service contract around and Geek Squad has always taken care of me.

I went in to exchange my headphones under your warranty and because it was leased under progressive leasing I left with none and because I couldn't use Progressive leasing anymore, I am out of my $250 headphones. I aked for the broke ones back and they would not give them to me. I found out that I had $300 more in warranties I can't use. How about $400 to replace the crap I will never be able to repair

Like the geek squad have a piece of mind that the ⌚ is taking care of