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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 5,961 reviews
  • Rated 5 out of 5 stars

    Feeling of being reassured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to just it yet but I feel confident knowing it is there when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awesome service couldn't say enough good things about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet but I hear good things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a gear s3 Frontier watch at the beggining of the year and it broke. Sent it to Samsung to get it fixed. Got it back and still didn't work. So I bought a new one because they were no help when I called back a second time. So I bought the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motivation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to use mine daily for motivation to get my 10K steps every day, upset that it finally went out on me and Bestbuy not offering insurance for fitbit anymore

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there! Thanks for sharing this with us and sorry for the very slow response! I'm so happy to hear you love your smart fitness tracker! They're definitely an essential in a healthy lifestyle. We're sorry about not offering protection on some of those products anymore. But, we hope you found another unit that you love this time! Please let us know if you have any further questions or concerns.

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Geek Squad for all of my BB purchases. They are friendly & knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know i have protection on the technology. This came with the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a few of these for loved ones. They were at aws about the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I'm getting this service for all of my electronics i buy from Best Buy. Thank you...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After daily wear for almost a year, my Gatmin tracker wrist band gave out a bit. I took it back to my local Best Buy store and within 15 minutes I walked out with a brand new tracker free of charge. I am so glad I purchased the Protection Plan because I love my Gatmin tracker !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq. Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2yr accidental protection. For the price. Not a bad deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this particular warranty yet, but I just used the old one for my galaxy watch, then purchased this for my new watch. Worth the money. They swapped out my old watch for a new one right in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad service. With how high tech these watches are it helps to have the Squad back me up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch Maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used the service on this watch, but you’ll have great maintenance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchase the Geek Squad protection. I had experience without the protection, and now I am worry free for my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my Samsung galaxy watches I used to have the old fashioned watch and I really enjoyed this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty for a $300 product and I'm glad I did! had an issue about 7 months after purchase. Brought it to the store and 30 minutes later with the help of an awesome BB sales person I was walking out with a Brand New item! Moral of the story: BUY THE WARRANTY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extra warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use the extended warranty for my Fitbit. I had my receipt also and Ur company /store were so nice and helpful. Even with replacing my product U assisted with updating me. I had it for a year and needed a new one due to getting tripped and ending up in the pool. Thank U

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the price, the value and what all it in tells

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for an option to keep my product protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch for the price, not as many options as some but worth the price. Good battery life and easy setup with my Apple Watch.

    I would recommend this to a friend