Customer Ratings & Reviews

Better option than dealing with Samsung when issies comes up with the watch

The agent attended to me properly and friendly. It worth getting the geek warranty

Definitely works great, when it started malfunctioning they were just going to give me store credit, no time spent waiting for it to get repaired. Can't ask for much more from a replacement plan!

I like everything on this. That was one of my best purchases, so i recommend it to anyone who is interested

Very easy to use program and provides great peace of mind while wearing your watch in active situations.

Great watch! Battery life has been lasting me 5-7 days depending on how often I use the fitness/work our tracking. Nice vibrant screen.Def recommend

Geek squad employees are awesome. They are knowledgeable on products and policy. Hopeful when product is unable to be fixed and assist in upgrading. Answer all questions.

This is a great investment for a wearable device! I've had to use it several times (device not syncing, device won't charge, device stops working, broken band) and have never had a problem with making a return. Definitely worth the money!

Geek Squad protection saved me since the Fitbit Charge HR band was junk. So many people had problems with the Charge HR band but Fitbit would not recall them. Thanks to Geek Squad Protection I was able to return it and get a better product.

Easy to use. Replacement plan was worth the price.

I bought the smaller version because I have a small wrist. Wonderful screen! I like the animated watchfaces best and you have a HUGE selection to choice from. I get about two days average battery life and for the price you just can't beat it!

Geek squad has always been helpful to me. Exchanged my watch since it was under the two years warranty.

It work great. I was able to record my sleep patterns.

The Geek squad were very helpful in replacing my damaged watch & even suggested a face shield to further protect my smart watch.

Best insurance ever!! Its reliable and the geek squad knows how to treat their customers.

I have used my replacement plans on more then one occasion. Worth the money because if anything goes wrong they just give you store credit for the original purchase. It has helped me keep things going in my house without losing something we use.

Good ol’ geek squad saving my butt once again after time and time

Havent had to use them yet but have in the past and they have always been very helpful.

No one knows everything. The geek swuad does it's bedt to help you with your problems. They don't make you feel bad for simple mistakes and apologize if they need a little assistance to answe a question. They go out of their way to help.

Easy to use if you need the accident protection. Great people to work with.