Customer Ratings & Reviews

I had to exchange out my product 4 times because of issues and they last time they let me just get something different since I was having so many problems since it was a known issue from the manufacture. Never gave me a hard time about it.

10/10 would encourage everyone to get geek squad protection on any high-value item. They are always super helpful and will get your device fixed/replaced.

The 2-Year Accidental Geek Squad Product Replacement is well worth the cost! We all know that something can go wrong with electronics at any time. I have used the plan for replacement of my Fitbit and they have been great!

Best Buy's Protection Plans have never failed us! We have had to exchangea couple of items over the past 11 years, no problems *ALWAYS PURCHASE THE PROTECTION PLAN* Best Buy is only place we will purchase high quality electronics!

My fitness watch stopped working. Went into Best Buy store and was automatically offered option to buy same watch or an upgrade, would just have to pay the difference. I am so glad I bought the Geek Squad Protection. Worth it.

This sets up a bit higher on the wrist because of the heart rate monitor. So I was glad that I got the warrantee in coverage in case I hit it on things because I plan on wearing it every day and I wanted to protect my investment

Great service I would highly recommend to anyone looking for this type of service for their smart watch ADH or covers accidental damage and you will either get same as replacement or what you paid if this were to happen to re select!

always offer great customer service. I've never had a problem with them.

Experience was straight forward exchanging the Galaxy watch.

It is very good to have warranty for any device you buy we never know

I asked for an upgrade for my garmin watch and pay the difference since there was a problem with the battery life but they wont do it

My husband's Fitbit surge wristband broke after a year. Since it wasn't a manufacturer's defect, we had to repurchase the warranty with the replacement. However still worth the $50 for a brand new surge. Easy to exchange @ store!

I’m just hoping nothing happens to where I have to use this but if I do I’m sure I will cover me on my purchase

Excellent Warranty they refund me the money back since they didnt have the same one and all other where more expensive

Glad that I have it for piece of mind. If they can't fix it, it will be replaced! Whenever I talk to a Geek Squad representative, they are always very friendly and knowledgeable

I'm really enjoying this watch. I had the first Samsung Gear watch and it was pretty bulky. This is so much nicer and I'm enjoying all the apps on it. Great watch

Excellent protection plan is the best in the market

Only thing that would make this better that it would be covered if i lose it. I lose everything so that would help alot

Great thing to have on your purchases . If I have something that stops working, which I have. It is simple , quick and easy to go in store to either get something fixed or replaced. Saves time by not having to go to the manufacturer.

Love Geek Squad! There support and protection plans are the best. I like the no hassle and ease of access. I always try to get a Geek Squad Protection Plan if possible.