Customer Ratings & Reviews

I went back and forth with what type of fitness watch to purchase. I decided on the blaze because it has the on-screen workouts. I was disappointed about not having the breathing sessions, but the update includes it. I love it!

Geek squad works well with Samsung to answer any questions

Was well worth it and very satisfy will tell every one about this

Best Buy has the best warranty out of all the stores. It just can't be beat!

Best Buy has the best warranty out of all the stores. It just can't be beat!

This was one of the best gifts i could havr bought my self . The apps are amazing and the battery life last 2 days

When I purchased this I was under the impression based on prior services that this was one and done. Unfortunately this wasn't explained that this policy did not have an "R" for replacement and required that it be sent to Geek Squad USA. They had it a week and I was without my device for a week and at the end of the day they replaced it. Which could had happened on the day I bought it in. it was clearly not repairable but I understand they are trying to reduce replacements vs repair, but this made me less the stratified customer

My Fitbit starting to come apart after almost a year of wearing it everyday and working out about 3-5 days a week. Got the protection plan just in case and it came in handy. They replaced it for free right there in the store!

Had problems with my electronics purchases in the past and having this warranty has allowed me to easily replace the item.

Bought a new iPhone and added this to the bundle. I always add Geek Squad Protection to my iPhone and iPads. Quick replacement if something goes wrong!

I just got my Samsung S3 Smartwatch. It's really Rugged & it Compliments my Wrist. It has Many features.... Too many to Mention. I like that it has Many WATCH FACES, so you can customize it to your Style Daily.

Excellent customer service while using geek squad service

I was skeptical to purchase this but after i broke my screen and they fixed it same day and for the price i knew it was worth it

Easy to use. Walked in, explained the problem and worked it out.

The product works at advertised and is really accurate

You never know when you will need a replacement but when you do it is such a relief to use the repacement plan. I've had to use them once or twice and they work great. No hassle highly recommend on anything you buy.

My Fitbit broke after a year and a half of having it and the company wasn’t able to do anything for me but offer a 20% discount. Best Buy was able to replace it for me with the use of the warrenty right in the store!

I bought a Samsung Gear fit2 for my first activity tracker and didn't want to risk it... So I bought protection and being rough on the gear, it blew the band. Bestbuy was very quick and professional in replacing. Very happy.

Better get this warranty with smartwatches. The glass is fragile!

Service was fast and device has worked great since itnwas repaired. Worth the purchase as it would have cost me 4× the amount of the original purchase