Customer Ratings & Reviews

I have had to use the protection plan multiple times. I have never had a problem getting a replacement on my merchandise. Having this gives me peace of mind and I suggest everyone buy this on all their purchases from Best Buy.

I have peace of mind knowing that my device is covered.

Had to use this protection when broke face on my smart watch. Lucky i had it, saved me having to buy a new one out of pocket. They covered it with a new watch, no cost to me.

Nice sound good equipment excellent fit I don’t regret it

Geek squad protection has alway taken care of me.From my computer to my son nintendo switch.

Love them! Great service and fast as long as u made the appt

Love this product, which has tons of features and easy to operate. The screen is super clear.

Very knowledgeable, and always happy to help. Overall a great experience!

Haven't had to use yet nut sure if needed it will definitely help me out

This was well worth the money for me! Shortly after the manufacturer warranty ran out, my Fitbit started freezing and not working. A quick trip to the store, they checked it and I walked out with a new one.

Geek squad to the rescue. Hopefully I will not need this protection but I always buy it for electronics just in case. Feel it is good for the money.

Geek squad to the rescue. Hopefully I will not need this protection but I always buy it for electronics just in case. Feel it is good for the money.

Always helpful and understanding. It's a service you can rely on.

If something happens to the watch they will replace it. Depending on the model and if it's obsolete and if you stay within the warranty plan year

Excellent service, were able to ensure that i had everything i needed.

They were helpfull and friendly we gave me a refund

There great and helpful, they help with everything you need.

Okay honestly these days if you're buying any Electronics without a protection plan you're setting yourself up for failure and regret they are made to have A 2 to 3 year shelf life maximum get it protected while you've got it.

My dad loved it! I got it for him for Father’s Day hes used it constantly

My Fitbit Band is a great idea but it's only made to last about 6 months. After that, the band starts to separate from the main assembly. I am happy I got the Geeksquad warranty which covered from Fitbit's poor craftsmanship.