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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5973 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 5,973 reviews
  • Rated 5 out of 5 stars

    Fitbit replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Geek Squad replacement on all my products and glad I do. For the Fitbit replacement I don't have to send anything back I just go in the store and they give me a replacement easy as that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin instinct 2 year warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little insurance on a great product never hurts .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected easily with my phone and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any issues they refund the item and the warranty. Re ring up the new item and replacement. If there's a price difference you can upgrade to the newest model. You can't beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty with Geek Squad! It's worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used plenty of times, works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend getting on anything you can. Super easy to return item and will be given a new item right away. Definitely worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the 2 year protection plan from Best Buy. Every Fitbit I have owned and messed up after a year, and Best Buy always replaces it no questions asked. I will ALWAYS buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protects you damaged product. Never had an issue using the warranty. Would highly recommend getting the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to anyone purchasing a Fitbit. It covered a Fitbit when it stopped charging. Saved my friend from having to put out the $ again for something that went wrong and wasn't her fault

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid insurance. Breaks. Faulty. Get another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fitbit Alta and it was messing up. Part of the screen you could not read. It did this within the first 15 days of buying it so when I took it in the nice lady at customer service got me a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For something you wear everyday you cant go wrong with a protection plan. Best Buy never messes around and will replace your product if they cant fix it. Its come in handy many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One shot, but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a protection plan gives peace of mind in case of some catastrophic failure event that damages your product, once. You need to purchase it again for your replacement product, fair enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2yr warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this with any purchase. Easy to return when product start to fail due to use. Thanks Best Buy for offer this warranty for your sells.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to use the warranty on the watch but the warranty with the phone was excellent. Any time I had an issue Best Buy was great. Cracked screen=new phone and were very willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection plan for what you purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this protection plan due to it covering everything, and when you do need repairs, they are quick, if not you get a replacement right away .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an item from Best buy with the extra warranty. Something went wrong, they came through and i received a brand new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a Great service just like at work they are easy to call and get questions asked about phone, computer and other technology Great Peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much needed this protection as the item had defects and the original warranty had expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great plan to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan to get. It pays for itself my first watch I got it o it I am so glad I did. It got me a new watch mi e couldn't be fixed so they order me a new one and had it send to me.

    I would recommend this to a friend