Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5973 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 5,973 reviews
  • Rated 5 out of 5 stars

    Warranty for watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two year warranty is good to have for your watch because you never know when it might break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my Galaxy watch. The store representative was nice. She explained how the watch works and all of its functions and capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy and easy to walk in and get repairs when needed. Looking forward to have l having this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Was able to get a full refund when boyfriend dropped good watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always there in a pinch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services, a must purchase for the accident prone. Always there in a pinch and always saves me from myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quick exchange of my watch. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice piece of mind if something ever happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the warranty on the product. It’s easily damaged and I’ve had issues with charging after mfg warranty expires and geek squad covered it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have these guys on my side!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these wonderful people a few times on one of my desktop computers at home! They are competent and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On purchases that you know there is a good chance of breakage this is a valuable buy. Only had to use it once before but the process to get my device taken care of was simple and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad protection along with almost all the items I purchased from Best Buy. It's the best way to keep our product protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have for just in case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad and all of the helpful things are worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth every sent geek squad is fantastic. Covers damages that aren't covered by the 1 year warranty.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alfher. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Would Rscommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much a must have. Security is always nice, it was awesome to see it offered on a product that will be used frequently. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for a couple things, like smart watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crack appeared and walked in to best buy and got a new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. SS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programed my watch and reviewed basic use instructions with me. I had a connection problem and when I came in they fixed the problem had reviewed me how I could correct this through using the website. Excellent customer service and patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always the Right choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the Geek Squad protection / replacement is ALWAYS a must and a great option. Accidents do happen and it's always best to not have to pay full price again to fix or replace your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance is a highly recommended thing to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is worth the expense and it pays for itself. I had to use a plan for a devise I previously purchased. The associates honored the plan and it was very easy to access assistance

    I would recommend this to a friend