Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5973 reviews
(5,973 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Warranty for watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This two year warranty is good to have for your watch because you never know when it might break
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love my Galaxy watch. The store representative was nice. She explained how the watch works and all of its functions and capabilities.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to buy and easy to walk in and get repairs when needed. Looking forward to have l having this protection.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money. Was able to get a full refund when boyfriend dropped good watch.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad always there in a pinch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad services, a must purchase for the accident prone. Always there in a pinch and always saves me from myself.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quick exchange of my watch. Great service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It's a warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice piece of mind if something ever happens
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the warranty on the product. It’s easily damaged and I’ve had issues with charging after mfg warranty expires and geek squad covered it.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always have these guys on my side!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used these wonderful people a few times on one of my desktop computers at home! They are competent and kind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On purchases that you know there is a good chance of breakage this is a valuable buy. Only had to use it once before but the process to get my device taken care of was simple and quick.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase geek squad protection along with almost all the items I purchased from Best Buy. It's the best way to keep our product protected
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great thing to have for just in case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad and all of the helpful things are worth it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Go Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So worth every sent geek squad is fantastic. Covers damages that aren't covered by the 1 year warranty.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Alfher. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Would Rscommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much a must have. Security is always nice, it was awesome to see it offered on a product that will be used frequently. Would recommend!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it for a couple things, like smart watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crack appeared and walked in to best buy and got a new one
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Mr. SS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents programed my watch and reviewed basic use instructions with me. I had a connection problem and when I came in they fixed the problem had reviewed me how I could correct this through using the website. Excellent customer service and patience.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always the Right choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying the Geek Squad protection / replacement is ALWAYS a must and a great option. Accidents do happen and it's always best to not have to pay full price again to fix or replace your product.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The insurance is a highly recommended thing to get.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan is worth the expense and it pays for itself. I had to use a plan for a devise I previously purchased. The associates honored the plan and it was very easy to access assistance
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friend