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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5975 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 5,975 reviews
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection for almost everything I purchase from Best Buy! Whenever I've needed it, it's been a seamless process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must-Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer whiz by any stretch of the imagination and it's good to know I have someone to go to when I need help, and I need help often. Great service and very knowledgeable geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they cover anything that goes wrong with the watch and if they don't make the watch anymore they will give you store credit for the full amount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never get anything at Best Buy without getting the Geek Squad Protection. It's so wonderful and even if I don't use it on one item it's still way worth it on the items I do have to use it for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Product Replacement is always worth the money for me. Always breaking or washing something that I shouldn't have and no questions asked they fix or make right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Health apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well for what my mom needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are a must. You never know when a product will malfunction or break. Geek Squad and Best Buy have always taken care of me well, which is why I continue to purchase from here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, really enjoying it. And thank you to geek squad, it's always better to stay protected with the protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my geek squad protection multiple times and have been impressed with how easy the process is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wish they had the old plan without the 150 deductible. for broken glass. and give a credit back towards a new plan if you never used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing i ever got with my watch i recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This pays off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in the past and my $800 smart watch died and got it replaced instantly instore. If you are buying any tech this is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my Samsung watch because it wasn’t holding charge. Service was very good and they replaced it without giving me any trouble.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally buy insurance for most of my electronic items as I view the cost of buying it typically a waste of money. This plan however I've used already for once I'm so glad I had it. My new Samsung smart watch started acting up, and after a brief look to see if it could be fixed, Best Buy replaced it without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because of all my other electronics that I had to use it on has been life saving. They fix them all no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to buy, used it before with no problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this before and they replaced my item with no issue. i always thought these warranty things were bogus, but i was wrong. This is A must buy for anything you buy from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad at best buy is the premier in extended warranties! They always go above and beyond to ensure customer satisfaction!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always willing to help. Good professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have opted out of the protection plan in the past and regretted it. It delivers as promised and I have been very happy with the prompt replacement provided by best buy and their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased geek squad supporter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love this watch. Geek squad in the past has made it easy for me to replace my defective item.

    I would recommend this to a friend