Customer Ratings & Reviews

I would never go without the insurance again. This saved my wallet a few times.

I love my watch and i love how its compatible with my s24. I have and never will be an apple user.

Amazing service. Took care of my issue immediately.

Fortunately i did not have to use geek squad protection as i had no issues with this watch

Protection plans on smart devices are an absolute Must. The geeks squad Protection plan makes dealing with damaged watches, headphones and other devices so easy to deal with. They can take a day ruining experience and fix it quickly

I always get best buy protection plan. it's come in very handy at times. wouldn't be with out it

I decided to buy this extended product warranty because other people told me that they'd had problems with their devices and found it kind of a slow process to deal directly with Fitbit. Twice I have had problems with my device failing to track steps or heart rate. Both times I had an easy time getting my device replaced. We didn't take out the extended warrant on my wife's Fitbit but after two similar problems we now wish we had.

It pays in the long run to have insurance. My 1st Samsung Galaxy watch got water damage accidentally pushing the button ending my swim session. I got insurance on my second watch and I got insurance on hte laptop that I bought for my son.

Always good to add warranty to expensive items, best buy have a really good warranty policy

Samsung galaxy watch 6 is perfect. Easy to set up and watch my activities. Health and workouts

Is a good extent garanty Is fast and save is nice guality

I bought the geek squad warranty with my original Fitbit Alta. It’s battery was chronically draining despite doing all kinds of things to preserve battery life. It was past the manufacturing warranty. Fitbit recommended to use the geek squad warranty and get it replaced. The Geek squad service was excellent and the exchange was a piece of cake. I will always buy it now. Especially for something like this that you use every day.

All locations I've been to, agents are knowledgeable, happy to help, and always given me a pleasant experience. I don't know where you find these people but they're all great and make trading in exciting.

I tried to buy four different smart watches from Amazon and none worked with my phone. I bought this one at cheaper price thinking if nothing easl I would just return it. This watch is easy to setup and get working with no problems.

I really love my watch. There are so many apps you can ad to it. I especially love the fact that you can check whether you are in a-fib or not. This saved my life knowing there was an issue with my heart.

The Oura Ring is a part of every day life and it is comforting to know if the technology skips a beat we have the Geek Squad ready to get the Oura Ring recalibrated or replaced…

This replacement plan was purchased for a smartwatch that was purchased for our young daughter. She's very responsible for her age but we know things happen. Needless to say the screen on her watch was broken at some point. She doesn't remember how it happened, but it did. We took the watch to our closest Best Buy store and they gladly honored the protection plan and we were able to replace the watch for its full value!

The product is worth putting the protection plan on it because I wear it all the time and it’s possible that I could damage it so it makes sense to have replacement coverage on it.

Nice to have insurance!!! I'm happy happy happy happy happy!!!

I love Geek Squad protection because it protects against anything and everything life can throw at you, from your watch getting run over to you hitting it on the corner of the counter. They will warranty it out and you can turn around and go get one off the shelf with a gift card they issued at the counter.