Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 6,036 reviews
  • Rated 5 out of 5 stars

    Just do it and save yourself trouble

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan was super simple to use, just bring the product in and tell them your account details. I have used this to replace a smart watch and wireless earbuds. Both times I was in and out of the store in 5 minutes. If you get a product that might get damaged physically (or has a battery that might die), make sure to get the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente.........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase accidental protection plans on my products. this came in handy when my fitbit charge 2 stopped working out of no where. I took it to best buy. they looked at it and simply told me to get a new one. I got my new fitbit free since I purchased this warranty the first time around and I purchased it again when I had to replace my fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to replace a broken watch. They have small batteries and have the potential to take damage easily. Last time I walked into BestBuy with a broken watch that was my fault and walked out with a new one still in the box. The extended warranty isn’t even debatable on a wearable. Buy it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad/ Best Buy assistance

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Not that I been able to use all of the excellent services that geek squad offers, I'm sure they'll be there when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money I ever spent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased 2 fit-bit's in 2015 for Christmas for me and my husband. We wore them daily and after 14 months we noticed that the bands were starting to bulge . We took them back to the store where we bought them and without question they replaced them with the new upgraded ones that fit-bit came out with. I am really glad that I bought the 2 year warranty! I also bought the warranty for the new fit-bits as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTS YOUR NEW ITEM, NO WORRY!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage is Cheap insurance to cover Your New item for X number of years. It gives you peace of mind should your item break or go bad for some reason. Buy it today!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection was thoroughly explained when offered. The service representative was helpful and did not pressure me to write it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EVERYONE must have for 99% of all products at BBY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why anyone wouldn't get GSP on most of the products at Best Buy. Absolutely worth it since most products is total replacement or store credit for the product for up to 2 years. No brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the protection plans on all my items has paid for its self everytime. I had to replace my garmin watch and I used the Store credit to buy a new watch with no issues and got the plan on the new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Ring To Rule Them All

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! I love this because I can track my sleep and health more comfortably than with a watch. There is a $6/mo membership for the ring, but it's how you get all the intricate details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to smart electronics coverage is a must. Do not short yourself because of a few extra bucks. The peace of mind alone is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, great quality, very sporty. All that you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High maintance wife

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With everything that could go wrong a warranty makes good sense. I thought it was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic Touch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my watch functions. Thinking that I had tried everything, including a reboot, I decided to take it in for help. They worked their magic including a reboot that I also tried and walked out happy with a working watch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased extended warranty for fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When previous fitbit HR was loosing parts and no longer held decent charge out of warranty only option with fitbit was to purchase new item. Decided with new fitbit via Best Buy for Fitbit Charge 2 and opted for 2 year warranty in case any problem may simply bring in to return. In this case decided extra warranty was worth easy of return rather than dealing with manufacturer again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. The only thing i dont like is the battery. It lasts only 3 days at the most and it loses more battery on airplane mode than it does it i dont turn it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan to cover an Asus Zenwatch 2 and I am convinced to purchase additional coverage on ANY purchase from Best Buy at this point. The watch stopped working just over 1 year from when I bought it. Rather than losing the money, I was able to get my money back and put toward something else - being as though they no longer sold the iteration of the smartwatch I'd initially purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Geek Squad plans over any others, no hassles, straight to the point to resolve my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will not buy an electronic device without it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad insurance is the best thing ever!!! I will not buy any type of electronic without getting this protection plan. I've had issues with Fitbit and was able to get a new one right on the spot. When my product was no longer available, they upgraded me for free and was still able to carry over the protection to the new device. I recommend everyone get this protection when purchasing electronics.

    I would recommend this to a friend