Customer Ratings & Reviews

I bought a tablet I added GEEK SQUAD PRORECTION PLAN in case something happened. The tablet stopped working I took it back to BEST BUY, QEEK SQAUD TECH stated tablet not covered under protection plan. I will NEVER shop at best buy and I will never buy QEEK SQUAD PROTECTION PLAN.

Absolutely disappointed I purchased this to protect me and to have product repaired or replaced and I got neither.

Felt pressure to get this, hoping the product is good enough not to need.

I said I might not need th is insurance, bit purchased it because of my bad luck. It's my second year and I have yet to use it. I don't understand why the company didn't offer this protection for the product. Why did it have to purchased seperatly. Waste of money

I haven't had a need to use the insurance at this time.

Don't pay is a complete scam. If it breaks or damages you will get one rebuilt and if you do your numbers between the down payment and What you're charged when you make the change is like buying a new.

Not alot of features compared to others. Not happy

Ordered fit-bit online also got two year replacement warranty. Had a little over year fit-bit quit woking called to get replacement was told i had to take back to store, Don't understand why I can order online but I can't send back for replacement .

Do I have Geek squad protection because every time I call y’all tell me I don’t have it and I know I always purchase it with every item that I get from you all

Had to use it in less than a month!! And had to buy new one after getting another watch, that has the same issues again, told i have to rebuy the additinal warranty

Won't fix watch in store and will be without for at least a month. Defeats the purpose of a warranty.

For some reasons my 2nd Samsung Watch that broke. Not sure what the issues is.

I tend to always reccomend these plans. But this one was not worth it on a smartwatch.

I saw this on the movies once a guy making reviews for rewards pretty awesome

Didnt need it watch worked fine for the term of contract. However after 2 years not so much.

I haven't used it yet. Hopefully they can tell me how to work it better than the salesman. The salesman told me there was a 30 day warranty and that's why I bought the warranty. Very disappointed in the salesman

Be careful purchasing this plan I purchased this plan thinking it would cover some cases of accidental damage IT DOES NOT COVER ACCIDENTAL DAMAGE OF ANY KIND

Very bad I tried to get my watch fixed got the run around I ended just letting it go because i got the run around for weeks what a wast of money guys

Worthless to buy in my opinion but for piece of mind get it

Did not like the fact that they replace product and give you a new one but can not buy the extended warranty or continue with what is left on the warranty on the new product replaced.