Customer Ratings & Reviews

Do not, I repeat do not, leave the store without the geek squad protection plan on anything with a battery or, well anything period! It covers components, as well as normal wear and tear. When it breaks, or the battery begins to only hold for so long. Go get a brand new one. No hassle, no questions. If your not going geek, your losing. Period

Although I Love my Google Pixel Fitbit Watch, I would NEVER own it without the warranty Best Buy offers! It adds up to pennies on the dollar to secure purchases that you cannot be without!

buy the 2-year plan because you will regret when you break that device. if not buy it then you risk everything.

one of the best warranty I recommend to anyone who uses this watch on a daily basis. Don't take this warranty for granted and sign up as soon as you can. I will continue to use Samsung as a faithful customer for life.

The agents installed and setup my Google TV. Everything was connected and full operational and instructions were reviewed. The staff is knowledgeable and very courteous. I strongly recommend Geek Squad.

It’s no apple watch, but it’s also not $850. If you are looking for a sturdy good looking smartwatch this is a great one. The battery life is OK. If I hit the gym before and after work I have to charge in between. If I just go once it will get through the day on one charge (but just). I would recommend getting a second charger to have with you at work or on the go. The screen is plenty bright and responsive.

Ok, so it's hard to tell how well the plan will work if something happens, but BestBuy has never let me down before, so I'm not worried. Anyway, the protection you get for 2 years for $30 is a great value. Wearables are easy to damage and it's good to know that you're covered for 2 years, and in 2 years, it'll be time to replace your smartwatch anyway.

Love the samsung watch. Great features and the sytle is amazing.

Good warranty covers a lot of things. Hopefully i dont need it but always good to be prepared

comes in handy if your reckless. easy process too when its time to swap.

I bought this replacement plan for a Fitbit Charge HR I had. The clasp on the band broke. Best Buy refunded all of my money and gave a partial refund of the replacement plan. I was then able to buy a new one right off the shelf that same day. Best plan ever! I recently bought a Fitbit Charge 2 and I was sure to buy the replacement plan again.

Worth the price. Had issues in the past on devices and their warranty was able to help me out when I needed my watch fixed!

Geek Squad will come directly to your house if the problem can't be answer with there 24/7 service, just call em up and they will schedule whatever is the best time for you come back out and help with any malfunctions you may have rather with your tv, computer, phone or smart watch etc.

Don't buy one of the watches without getting this. That being said I do find it interesting that if you have to return the product in under a year they return it under the manufacturer's warranty and only give you a partial refund on the plan. But hey at least with this you are covered for accidental breakage as well.

I purchased this for my galaxy watch 4. If you are active I feel this is a must. I had the coverage for my watch 3 and it had some issues. They not only covered the watch but refunded my my money and I used it to purchase my current watch 4

I got this for my Samsung galaxy active watch. Ive had to use it a few times. Great service and no questions asked when I needed to replace my watch. Get this amd dont bother going through Samsung who will not replace your item.

Geek squad is a must and I always give it as part of the gift when I buy something like this. It's peace of mind and has paid off multiple times!

This is my husbands third fitbit surge!! Yes he loves it and it stands up to how rough his job is too but the first one died after a year and the second after about 7 months. I got smart after the first one and purchased the warranty with the second one thankfully! Super easy to just walk in and get a replacement. Highly recommend purchasing!

When I purchased my first fitbit, I also purchased the 2-yr Accidental Geek Squad Product Replacement. When my fitbit "died" (battery went dead, and wouldn't recharge), I was able to get a new replacement. Because it was a newer model I had to pay the difference in purchase prices. That seemed very fair. I'm glad I bought the coverage.

Hard to review, I haven't had to use the service and hope I never will. Previous experience with Geek Squad has been good and poor