Customer Ratings & Reviews

Guys, I am so happy and proud of myself for buying the 2 year accidental replacement insurance. It's a good investment. I've used it for the first time and the process was so simple. They only ask me one question and I was able to exchange the product with no problem.

I got this for my Samsung Gear 2 smart fitness watch. After wearing the watch everyday for a few months... in the rain... working... swimming... biking... ect. It finally stopped working. I boxed it up and took it back for an exchange no question asked. Worth it!

Just nice to have accidental protection since the person i bought the watch for tends to break their electronics.

So happy with Best Buy products . Only place to get electronics. Customer service is awesome. Will help make sure you understand how to use your product before you leave . And will also make sure that you can protect your product it . With a warranty

I accidently broke my watch running and I was able to go to Any Best Buy and replaced it so fast. Only thing it did not have the same watch. But I upgraded even better at a cheaper price. Accidents happen all the time. It is better to be safe than sorry.

Worth every penny to purchase the extended warranty. I can't tell you how many times I've bought the extended warranty on everything from BestBuy. Best Buy never fails and lives up to its reputation

Great relief in case I need it! A must for any ele tronic equipment! Never had any problem with their warranties...

I love that best buy has the geek squad protection.

I alway get Geek squad protection on all my electronics, its great to know that if my device fails I can get it replaced at my local store without having to ship it and wait weeks like other stores replacement plans.

Its nice to be able to have a protection plan in case something happens

I bought a Fit bit for my 10 year old daughter for her birthday. I don't usually buy replacement plans but I feel more comfortable knowing if something happens to her Fit bit that we have something to fall back on and are not just out the money for the entire purchase.

my fitbit needed to be replaced because the screen had ripped off from the base unit. I walked in, explained the situation and got a brand new replacement without any hassle. This is the type of warranty you buy for breakable things; warranties done right! A+

I take advantage of the warranty that I buy. My Fitbit takes a lot of usage by me during my many workouts and sometimes become damaged. Due to having this warranty, it's a seamless process of getting a replacement. Definitely a great price for the warranty!

I'm not usually on board with buying the extra protection, but I got it on the Vivoactive HR watch for my son, which has been a lifesaver--we've had so many issues with the watch, but each time, we bring the watch in and they hand us a brand new one. Easy!

Great price for the services and must have for any electronic!

Great watch. Easy to review at the store. Purchase and worry free warranty

[Employee of bestbuy] It was simply amazing great team! They put in alot of work and was speedy with my help

They helped alot. I didn't understand how it worked and they were so helpful. Would use them again

I bought my wife a high-end watch, and like all beautiful and delicate things exposed to the real world, replacement insurance is a wise choice. Especially at the cost of the service versus the cost of the watch!

I have never had a problem with Geek Squad always helpful.